New

RSVP Pro

  Saturday, 28 March 2015
  8 Replies
  3.1K Visits
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Hi,

I have a boat tour company that is starting in three months. I want the tourists to be able to choose either 1 hour or 20 minute tour that will repeat daily 7 days a week. I need to be able to show taxes on each ticket and also for each tour there is a minimum of 4 person booking before the boat can go so for each 20 minute or 1 hour tour, the first booking must be minimum 4 people. The boat can only hold 10 people so I need the ticketing system to countdown each time a user books.

I have tried Ohannah and VikEvents but they cannot do those two essential things. 1) Set a minimum first booking and 2) show the taxes on the tickets.
Sunday, 29 March 2015 09:39
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#145018
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Undo
How and when would your 'potential attendees' be notified when the minimum of 4 people have not booked or does the first reservation need to be for 4 people?

It may be possible to create a custom field which would offer a single 4 person reservation at a 4 person price and other bookings are then not made available until that 4-person ticket is sold. This would need to be coded as custom work but should not be expensive.

We don't have taxes formally built in to RSVP Pro but we do offer %age discounts/surcharges which can be used to mimic normal %age sales taxes and can be listed (along with other custom fields) on your tickets.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Monday, 30 March 2015 05:41
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#145019
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Undo
Hi Geriant, the first booking for each time slot has to be a minimum of four people. Each day there are 4 1 hour tours and 8 20 minute tours. To cover costs for gas, employee and insurance, each time slot requires the first booking (ticket purchase) to be minimum of 4 people, after which each additional ticket purchase can be the default cost for one seat. So say for example some one books 10 am 20 minute tour. if the availability is 10 seats at that time (which is the max seating) then the minimum would be 4 tickets even if it is only 1 person. After the 4 are booked then each additional person can buy one at a time. I am in no way a developer <!-- s;-) --><img src="{SMILIES_PATH}/icon_e_wink.gif" alt=";-)" title="Wink" /><!-- s;-) --> so it would take me a good few months to figure out the php to get the minimum reservation part figured out and to add the additional tax amounts. I've been using joomla for 4 years now so I am comfortable with custom installs, plugins and config but ask me to mod a plugin--not ready for that. The worst part of this all was that we had purchased Vikevents (89 euors translated to pretty much 130 Canadian) only to find out that you can't add custom tax, you can't set minimum starting amount (as above) which is essential and the developers solution was to create a price saying minimum and make it the cost of four tickets...problem with that was then the reservation would not reflect the proper amount of seats and we could have oversold each booking--not good for a new business to essentially charge for something the client would not get. I am in no way trashing a competitior but just stating that if I can get these requirements in your package then it is better suited for my clients business and I'll use the already purchased vikevents for a non-profit I am working on.


So if you can tell me that rsvp pro can
-set a minimum purchase of X amount of tickets for the first purchase, each additional being 1 ticket cost thereafter
-have same schedule repeat daily for x months (so 4 1 hour tours and 8 20 minute tours each day to October 18)
-show on each ticket the cost + pst tax + Qst tax and total even if we have to manually place somewhere simple code to print on each ticket the cost then the two taxes then the total rather than having the plugin calculate that is fine as well. We also have to put down the two tax registration numbers to keep in compliance with the provincial and federal laws here.
-be able to charge the full amount to paypal

Then you and I have a sale and if you require a bit additional for development time let me know what it would cost!

I would be more than happy to provide you with the full details of the schedule and what the rates are if that would help you in making your recommendation.

I have used your free jevents in the past and was impressed by its simplicity but I have not seen RSVP Pro in action for repeating daily events which is the clients requirement.

One last thing. It is not so much reservations as it is ticket sales, meaning that the person buying the ticket pays at the time of booking it online. This protects the tours as the risk of pay later is people cancelling in the last minute and he is stuck there potentially losing other clients.
Monday, 30 March 2015 15:41
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#145020
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Undo
As I mentioned - out of the box RSVP Pro is unable to do the minimum 4 initial sales but if you had a budget for customisation it may be possible for us to create a new type of fee field in RSVP pro that would allow this to be implemented. It would work by checking if there were any reservations and if not disabling the option to purchase 1-3 tickets. My initial estimate of the cost of this customisation would be about £110.

Also the sales taxes would have to be handled as percentage surcharges (which could be listed on the tickets) and there would be no accounting/audit reports other than the normal attendee exports.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Saturday, 04 April 2015 03:43
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#145021
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Undo
Hi, I spoke with Marco Alain, the owner of Bayou-outaouais.ca who will require the modification.

Here's what he is asking for (he is mostly francophone so I have to translate his requests)

Requirements of software:

1) Recurring daily bookings which repeat 7 days a week for x amount of months (selectable by the calendar when creating the event)

If you head to his site http://bayou-outaouais.ca/en/reservations?view=calendar
and select the month of December it will give you a much better visual of what he requires in terms of recurring and booking.

2) The minimum booking for each first ride is 4 persons then single booking after that, so if the first person selects 5 tickets he is already past the minimum for that particular ride slot and should not be forced to select minimum. I believe in your example mentioned above that if the person selects <4 then automatically it will charge for 4? (That would work as well) and remove that amount from the maximum reservation amount of 10 (there are only 10 seats on the boat) The reason for removing the 4 tickets even if there are less than 4 people...In Canada you cannot double charge for any seating regardless of whether there will be someone there or not and also prevents him from having to turn people away if the person takes the minimum and actually shows up with 4 people, if this is not removed from the total of 10 then there is a possiblilty of overbooking...not good for business.

3) The purchaser should not have to fill out their information on each ticket ordered, Vikevents forces the person to have to populate their info on each ticket...way too much work for a client.
The purchaser should be able to either have their name show on all tickets purchased or guest on each ticket (whichever way you think is best as you are the expert in this)

4) there will be multiple pricing for the 1 hour tours and 15 minute tours.
In the 1 hour tour there are two pricings: Adults, Children
In the 15 minute tour there is one price only

You mentioned: "Also the sales taxes would have to be handled as percentage surcharges (which could be listed on the tickets) and there would be no accounting/audit reports other than the normal attendee exports." I think I understand but so long at on each ticket it shows the cost before tax, QST tax total, GST tax total then total with tax and finally the Government issued tax number (proof that he is a registered business in Quebec)

Lastly, his site is bilingual (English-ca and French-ca so I would have to be able to make it bilingual without being a pho coder, which I am not. I don't mind having to make a few light modifications but ask me to program php and I would be doing this myself <!-- s;-) --><img src="{SMILIES_PATH}/icon_e_wink.gif" alt=";-)" title="Wink" /><!-- s;-) -->

Finally when settling on a pricing and agreement usually the purchaser holds the rights to the customization...not in this case! What if we agree that you get the right to reuse all the modifications to improve RSVP-PRO! We both benefit this way as when new versions of your product come out Marco can benefit by extending his membership.

Now for process:

Will your price include a full copy of rsvp-pro or are you asking him to purchase the gold membership in addition to your coding price?

Either way let me know your payment expectation and what he needs to do now to proceed.

Finally

Currently Canadian $ are 50% of a British pound. I know it's your time and you need to be paid but his first day of business (this is his first business venture!) starts in July, once the boat is delivered here from the USA so most of the money is holed up in that and we are trying to get the bookings online by May as that is the time people are planning their holidays. I hope this is not demanding too much but I really appreciate the fact that you are willing to modify your own code. It feels safer having the plugin developer do it rather than having an unknown developer do it.
Sunday, 05 April 2015 12:04
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#145022
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Undo
1) Recurring daily bookings which repeat 7 days a week for x amount of months (selectable by the calendar when creating the event)

I would not recommend this many repeats since it would become complex to manage if you wanted to change pricing, ticket layouts etc. You would probably be netter with events that repeat for 14 days and then copy that, change the dates etc. This gives you more control.

2) The minimum booking for each first ride is 4 persons then single booking after that, so if the first person selects 5 tickets he is already past the minimum for that particular ride slot and should not be forced to select minimum. I believe in your example mentioned above that if the person selects <4 then automatically it will charge for 4? (That would work as well) and remove that amount from the maximum reservation amount of 10 (there are only 10 seats on the boat) The reason for removing the 4 tickets even if there are less than 4 people...In Canada you cannot double charge for any seating regardless of whether there will be someone there or not and also prevents him from having to turn people away if the person takes the minimum and actually shows up with 4 people, if this is not removed from the total of 10 then there is a possiblilty of overbooking...not good for business.

I think what you are saying is that the price for 1,2, 3 or 4 initial tickets would all the same i.e. the price of 4 tickets. That is fine in the customisation I described above.

3) The purchaser should not have to fill out their information on each ticket ordered, Vikevents forces the person to have to populate their info on each ticket...way too much work for a client.
The purchaser should be able to either have their name show on all tickets purchased or guest on each ticket (whichever way you think is best as you are the expert in this)

You mean you want to remember a customer's address etc. between different bookings?

4) there will be multiple pricing for the 1 hour tours and 15 minute tours.
In the 1 hour tour there are two pricings: Adults, Children
In the 15 minute tour there is one price only

Would this be an either/or 1h vs 15 minutes? i.e. would one preclude the other - if someone books 4 tickets for the 15 minute tour does that mean the 1 hour tour can no longer take place?

You mentioned: "Also the sales taxes would have to be handled as percentage surcharges (which could be listed on the tickets) and there would be no accounting/audit reports other than the normal attendee exports." I think I understand but so long at on each ticket it shows the cost before tax, QST tax total, GST tax total then total with tax and finally the Government issued tax number (proof that he is a registered business in Quebec)

That should all be possible.

Lastly, his site is bilingual (English-ca and French-ca so I would have to be able to make it bilingual without being a pho coder, which I am not. I don't mind having to make a few light modifications but ask me to program php and I would be doing this myself <!-- s;-) --><img src="{SMILIES_PATH}/icon_e_wink.gif" alt=";-)" title="Wink" /><!-- s;-) -->

To what extent do you want it to be bilingual? e.g. would a ticket showing both languages be enough or do you need a different ticket? What multilingual system are you using for Joomla?

Finally when settling on a pricing and agreement usually the purchaser holds the rights to the customization...not in this case! What if we agree that you get the right to reuse all the modifications to improve RSVP-PRO! We both benefit this way as when new versions of your product come out Marco can benefit by extending his membership.

This is a pretty specialised requirement so I'm not sure if its something that would be made available generally.

Will your price include a full copy of rsvp-pro or are you asking him to purchase the gold membership in addition to your coding price?

No - this is the cost of the custom coding work only

Either way let me know your payment expectation and what he needs to do now to proceed.
I would suggest you start by joining the club and getting the basics of RSVP Pro up and running and we can layer in the specialised pricing arrangement after this. If you find that RSVP Pro is not what you need then you would be able to assess this early and request a refund before spending money on the customisation too.

Currently Canadian $ are 50% of a British pound. I know it's your time and you need to be paid but his first day of business (this is his first business venture!) starts in July, once the boat is delivered here from the USA so most of the money is holed up in that and we are trying to get the bookings online by May as that is the time people are planning their holidays. I hope this is not demanding too much but I really appreciate the fact that you are willing to modify your own code. It feels safer having the plugin developer do it rather than having an unknown developer do it.

Online by May is quite feasible but I would strongly recommend you make a start right now with RSVP Pro while we iron out questions about multilingual support etc.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Friday, 10 April 2015 01:45
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#145023
0
Votes
Undo
Hi Geriant, Marco Alain purchased the RSVP Pro plugin (purchased the Gold Membership) we installed it and used the document instructions but I'm not understanding the user interface for creating events with RSVP Pro. BTW his user account is marcoa. I do have access to it as I am setting up his site for him. One of your experts explained a bit of how to activate the plugin but there are so many options I am getting lost. I know I am pretty new to this type of plugin but I want to make sure that before we get the custom code he sees the reservation/booking in action. Here's the link to the posting I had placed. <!-- w -->www.jevents.net/forum/viewtopic.php?f=2 ... 41#p151441<!-- w -->





Expéditeur: JEvents <jevents@gwesystems.com>
Date: 6 avril 2015 10:02:46 UTC?4
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Objet: Your new Gold Member subscription at JEvents - Events for Joomla







Hello marcoa,

Your new Gold Member subscription is now activated and will remain active until Wednesday, 06 April 2016 14:02 GMT.

We'd like to remind you that you have registered on our site using the username marcoa and email address <!-- e --><a href="mailto:info@bayou-outaouais.ca]info@bayou-outaouais.ca[/url]<!-- e -->.

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Friday, 10 April 2015 03:27
·
#145024
0
Votes
Undo
Hi Geriant, Marco Alain purchased the RSVP Pro plugin (purchased the Gold Membership) we installed it and used the document instructions but I'm not understanding the user interface for creating events with RSVP Pro. BTW his user account is marcoa. I do have access to it as I am setting up his site for him. One of your experts explained a bit of how to activate the plugin but there are so many options I am getting lost. I know I am pretty new to this type of plugin but I want to make sure that before we get the custom code he sees the reservation/booking in action. Here's the link to the posting I had placed. <!-- w -->www.jevents.net/forum/viewtopic.php?f=2<!-- w --> ... 41#p151441





Expéditeur: JEvents <jevents@gwesystems.com>
Date: 6 avril 2015 10:02:46 UTC?4
Destinataire: <!-- e --><a href="mailto:info@bayou-outaouais.ca]info@bayou-outaouais.ca[/url]<!-- e -->
Objet: Your new Gold Member subscription at JEvents - Events for Joomla







Hello marcoa,

Your new Gold Member subscription is now activated and will remain active until Wednesday, 06 April 2016 14:02 GMT.

We'd like to remind you that you have registered on our site using the username marcoa and email address <!-- e --><a href="mailto:info@bayou-outaouais.ca]info@bayou-outaouais.ca[/url]<!-- e -->.

You can review the status of all your subscriptions any time on our site.

You are receiving this automatic email message because you have a subscription in JEvents - Events for Joomla. Do not reply to this email, it's sent from an unmonitored email address.
marcoa Gold Members Posts: 4Joined: Mon Apr 06, 2015 8:36 am
Friday, 10 April 2015 14:33
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#145025
0
Votes
Undo
Would you mind logging in as "marcoa" and asking your support questions in the gold member forum going forward please.

Did you view the demo videos at https://www.jevents.net/products-new/addons/rsvp-pro ?

I would recommend that you start by creating a simple event (in the future) with no custom fields template - so you just ask 'are you attending' and see how that behaves and then create a basic session template (with a few custom fields but no fees) then layer in the fees/payment. Once you see how RSVP Pro works the config options will hopefully make some more sense.

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