Monday, 05 February 2018
  28 Replies
  1.1K Visits
0
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Undo
Good morning, I am writing to you because I can not modify an event from the forntend. If I try to modify an event by clicking on the pencil icon for editing, I will not be able to modify it. How can I do.
Thanks for the coolaboration
Monday, 05 February 2018 14:06
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#197197
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Hello,

Does this work properly if you use the standard Joomla! Template?

Many thanks
Tony

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Monday, 05 February 2018 14:38
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#197210
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It works regularly. I contacted the template manufacturer and says that for problems arising from non-standard components of the joomla project they are not responsible. He told me to address the component manufacturer. That's why I wrote to you now.
Waiting, I thank you for your cooperation
Fabio Colombo
Tuesday, 06 February 2018 11:23
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#197246
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Hello,

The issue is they are likely not following bootstrap standards and are forcing a fadeout when hide is added to the bootstrap class.

Bootstrap has a quirk, it adds: hide to hide the modal, but then adds in with hide still so hide.in show always be shown, template developers seem to force an !important on a .hide so it always hides it.

Can you provide a link with logins and I'll take a quick look for you.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Tuesday, 06 February 2018 14:10
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#197264
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Hi, Tony, thank you for your cooperation.
Below I send you the link to the site and a Super User user
http://www.icvillasanta.gov.it
user = Tony06022018!
password = Tony06022018!
Fabio
Tuesday, 06 February 2018 14:29
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#197267
0
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Undo
Can I get super user access to the backend?

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Tuesday, 06 February 2018 15:03
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#197269
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you can use what I sent you. thank you
Fabio
Wednesday, 07 February 2018 09:07
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#197291
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I cannot access /administrator/

We get an issue with connecting, the connection was reset.

Many thanks
Tony

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Wednesday, 07 February 2018 09:57
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#197296
0
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Hi, I tried it now and it works regularly. I send you the parameters again.

Thanks for collaboration
Wednesday, 07 February 2018 11:56
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#197308
0
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I'm afraid not for me.

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Wednesday, 07 February 2018 14:28
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#197318
0
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Undo
you can try again with another brower. below the parameters. This is a very important problem for me.


Thank you
Wednesday, 07 February 2018 15:17
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#197322
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Hello,

As stated the website on administration is not accessible to me. But to be perfectly honest I have exhausted quite a bit of time on this for you as a free user we wouldn't normal visit your website since the software works with the official Joomla! Template.

I'll ask geraint if he can take a quick look also.

Many thanks
Tony

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Wednesday, 07 February 2018 15:28
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#197326
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I thank you for the time you are dedicating to me. I am waiting for your news. Thank you
Monday, 12 February 2018 12:08
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#197483
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Good morning, thank you for your time. To solve our problem which is the correct subscription we have to buy? Thank you
Tuesday, 13 February 2018 22:25
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#197554
0
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Hello,

If you purchase a silver subscription I'll take an in depth look into this for you. I can then try connecting via a VPN to access your site, when country are you located in?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Wednesday, 14 February 2018 08:10
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#197559
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Hy, i am located in Italy.
Wednesday, 14 February 2018 09:37
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#197561
0
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Hi, we bought a GOLD subscription. You can check our problem. Thank you
Fabio Colombo
Wednesday, 14 February 2018 11:15
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#197568
0
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Undo
Hello,

Welcome to the club! I was able to connect to an Italian VPN and access your site.

So firstly I have created a new menu called 'Hidden' and put a JEvents Year View menu item in their. So you have a menu item for JEvents as you should always have.

secondly, I can now see why it is not working. something is stripping out data attributes :/. Do you have any idea what might be removing data- from urls? if not, are you ok for me to backup your site and run a localized copy to narrow it down for you and delete once complete?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Wednesday, 14 February 2018 12:09
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#197572
0
Votes
Undo
Hi, I do not know what does data-from urls mean?
You have enabled backups. Every night at 2 o'clock a backup is done automatically. What should I do now?
What do I need the hidden menu you've created?
It is the site of a school. The template is built to be accessible. Could it be due to some accessibility rule?
Fabio
Wednesday, 14 February 2018 15:47
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#197589
0
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Undo
What Tony means by data- attributes is best explained by an example

The HTML of the pencil Icon should look something like this

<a href="#my-modal" data-toggle="modal" data-target="#action_dialogJQ6961" title="Edit">
<img src="/media/com_jevents/images/icons-32/edit.png" alt="Edit"> </a>

but on your site it reads

<a href="#my-modal" title="Edit">
<img src="/media/com_jevents/images/icons-32/edit.png" alt="Edit"> </a>

it is the 'data-' attributes that enable the browser to create the popup to edit the event. It could be a plugin that is stripping this out.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Wednesday, 14 February 2018 16:11
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#197596
0
Votes
Undo
I tried to disable the last installed plugins but the problem persists. What can we do?
Thank you
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