Tuesday, 17 October 2023
  3 Replies
  276 Visits
0
Votes
Undo
Hi there. Like the title of the post says, I am unable to modify, add, or sync anything without getting an error message. I turned on debug mode and ran the error again to collect as much info as I could.

Here is my support info:

PHP Version : 7.4.33
MySQL Version : 5.5.5-10.3.39-MariaDB
Server Information : Linux odedi201075.mywhc.ca 4.18.0-477.10.1.lve.el8.x86_64 #1 SMP Wed May 17 07:12:55 EDT 2023 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 1000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36
Joomla : 3.10.12
component_com_jevents : 3.6.67
component_com_jce : 2.9.41
component_com_comprofiler : 2.8.2
component_com_acymailing : 5.10.25
module_mod_acymailing : 3.7.0
module_mod_jevents_cal : 3.6.67
module_mod_jevents_custom : 3.6.67
module_mod_jevents_filter : 3.6.67
module_mod_jevents_latest : 3.6.67
module_mod_jevents_legend : 3.6.67
module_mod_jevents_switchview : 3.6.67
plugin_actionlog_jevents : 3.6.67 (not enabled)
plugin_acymailing_calltoaction : 1.1.3 (not enabled)
plugin_acymailing_contentplugin : 3.7.0 (not enabled)
plugin_acymailing_geolocation : 5.10.25 (not enabled)
plugin_acymailing_leaguefilter : 3.8.0
plugin_acymailing_managetext : 1.0.0
plugin_acymailing_memberhistoryfilter : 3.8.0 (not enabled)
plugin_acymailing_membershipfilter : 3.8.0
plugin_acymailing_online : 3.7.0
plugin_acymailing_plginboxactions : 5.10.25 (not enabled)
plugin_acymailing_regfilter : 1.0.1 (not enabled)
plugin_acymailing_share : 1.0.0
plugin_acymailing_skipfilter : 3.8.0
plugin_acymailing_stats : 3.7.0
plugin_acymailing_tablecontents : 1.0.0
plugin_acymailing_tagcontent : 3.7.0
plugin_acymailing_tagmodule : 5.10.25 (not enabled)
plugin_acymailing_tagsubscriber : 5.10.25
plugin_acymailing_tagsubscription : 5.10.25
plugin_acymailing_tagtime : 5.10.25
plugin_acymailing_taguser : 5.10.25
plugin_acymailing_template : 5.10.25
plugin_acymailing_urltracker : 5.10.25 (not enabled)
plugin_acymailing_volunteerfilter : 3.8.0
plugin_content_jevents : 3.6.67
plugin_editors_acyeditor : 5.10.25
plugin_eventbooking_acym : 4.5.1 (not enabled)
plugin_finder_jevents : 3.6.67 (not enabled)
plugin_installer_jeventsinstaller : 3.6.67 (not enabled)
plugin_search_eventsearch : 3.6.67 (not enabled)
plugin_system_acymailingclassmail : 5.10.25 (not enabled)
plugin_system_acymailingurltracker : 5.10.25 (not enabled)
plugin_system_gwejson : 3.6.67
plugin_system_sendinarticle : 5.10.25 (not enabled)


And here is my error message:
https://langleycurlingcentre.com/images/Screenshot_2023-10-11_13.28.50.png

Any help interpreting what might be going wrong would be appreciated.

Additional info:
-We are a not-for-profit local sports centre (curling) that cannot upgrade to Joomla 4 as the extension that runs our teams/schedule/etc is not compatible with 4 yet.
-I do not have access to anything except the Joomla control panel.
-My last experience working with and building sites with Joomla was about a decade ago, so I am pretty rusty.

Thank you!!
kirsten-anne set the post as Critical priority — 7 months ago
kirsten-anne set the type of the post as  Issue — 7 months ago
6 months ago
·
#232737
0
Votes
Undo
This is an issue with the authors of EventBooking - the JEvents attendance/invitations/reminders addon is RSVP Pro.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

6 months ago
·
#232816
0
Votes
Undo
I've looked through our extensions and do not see EventBooking, so I am unsure if this is an extension outside of JEvents or...?

We do not require attendance/invitations/reminders functionality; I just need to be able to add something to the JEvents calendar but can't due to the above error message.

Thank you in advance for your patience with me
6 months ago
·
#232858
0
Votes
Undo
You may have uninstalled it but it has left a plugin in the actionlogs folder that is causing the problem - your screenshot of the error trace shows this

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

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