Sunday, 22 March 2015
  26 Replies
  3.7K Visits
0
Votes
Undo
Following an upgrade I am unable to save a new event although I can edit existing events. I get no action from the save command except the addition of a # to index.php in the URL window. There is no error notification. All other functions seem normal and responsive.

Here is my JEvents Support Info:

PHP Version : 5.3.29
MySQL Version : 5.1.26-rc-5.1.26rc-log
Joomla : 2.5.28
component_com_jevents : 3.2.4
module_mod_jevents_cal : 3.2.4
module_mod_jevents_custom : 3.2.4
module_mod_jevents_filter : 3.2.4
module_mod_jevents_latest : 3.2.4
module_mod_jevents_legend : 3.2.4
module_mod_jevents_switchview : 3.2.4
plugin_content_jevents : 3.2.4
plugin_finder_jevents : 3.2.4 (not enabled)
plugin_search_eventsearch : 3.2.4 (not enabled)
Monday, 23 March 2015 09:35
·
#144494
0
Votes
Undo
Hello,

Is this in the front or backend of Joomal!?

Have you tried changing your editor?

Have your cleared your browsers cache?

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Monday, 23 March 2015 21:46
·
#144495
0
Votes
Undo
Backend, Changed editor from JCK to Tiny Mice, Cleared cache and changed browsers. No change.

However, found these warnings:
Warning: include(/nfs/c04/h05/mnt/64561/domains/http://xxx.org/html/administrator/components/com_jevents/help/en-GB/mod_events_latest.php) [function.include]: failed to open stream: No such file or directory in /nfs/c04/h05/mnt/64561/domains/http://xxxx.org/html/administrator/components/com_jevents/fields/jevinfo.php on line 85

Warning: include() [function.include]: Failed opening '/nfs/c04/h05/mnt/64561/domains/xhttp://xxx.org/html/administrator/components/com_jevents/help/en-GB/mod_events_latest.php' for inclusion (include_path='.:/usr/local/php-5.3.29/share/pear') in /nfs/c04/h05/mnt/64561/domains/http://xxxx.org/html/administrator/components/com_jevents/fields/jevinfo.php on line 85

Warning: include(/nfs/c04/h05/mnt/64561/domains/http://rotarydistrict6970.org/html/administrator/components/com_jevents/help/en-GB/mod_events_latest.php) [function.include]: failed to open stream: No such file or directory in /nfs/c04/h05/mnt/64561/domains/http://xxxx.org/html/administrator/components/com_jevents/fields/jevinfo.php on line 85

Warning: include() [function.include]: Failed opening '/nfs/c04/h05/mnt/64561/domains/http://rotarydistrict6970.org/html/administrator/components/com_jevents/help/en-GB/mod_events_latest.php' for inclusion (include_path='.:/usr/local/php-5.3.29/share/pear') in /nfs/c04/h05/mnt/64561/domains/http://xxxx.org/html/administrator/components/com_jevents/fields/jevinfo.php on line 85
Tuesday, 24 March 2015 01:07
·
#144496
0
Votes
Undo
Hi there,

I am having exactly the same issue as hkelley (can't create an event) and see the same message administrator/index.php# when attempting to save.

I have uploaded the latest version 3.2.4 - I am able to use all other functionality without issue.

Support Info as follows:-


PHP Version : 5.3.29
MySQL Version : 5.5.42-cll
Joomla : 2.5.28
component_com_jevents : 3.2.4
module_mod_jevents_cal : 3.2.4
module_mod_jevents_custom : 3.2.4
module_mod_jevents_filter : 3.2.4
module_mod_jevents_latest : 3.2.4
module_mod_jevents_legend : 3.2.4
module_mod_jevents_switchview : 3.2.4
plugin_content_jevents : 3.2.4
plugin_finder_jevents : 3.2.4
plugin_search_eventsearch : 3.2.4
Tuesday, 24 March 2015 07:36
·
#144497
0
Votes
Undo
I'll be releasing version 3.2.5 today which will eliminate this warning message - if that doesn't resolve the issue please let us know and we'll look into it in more detail.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Tuesday, 24 March 2015 08:10
·
#144498
0
Votes
Undo
Thanks Geraint,
Was just going to add that I am using Joomla v2.5.28
Look forward to you release later today, will let you know how it goes.

Cheers,
David G
(goldring)
Tuesday, 24 March 2015 12:25
·
#144499
0
Votes
Undo
I am also using Joomla v2.5.28 as well.
Tuesday, 24 March 2015 12:39
·
#144500
0
Votes
Undo
I've just uploaded version 3.2.5 of JEvents

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Tuesday, 24 March 2015 13:31
·
#144501
0
Votes
Undo
Congratulations, Geraint...that fixed it.

The error messages are gone and I am now able to add new events using a variety of editors. I appreciate your rapid response to this critical issue. That response speaks volumes to the customer focus your company exhibits.

Howard Kelley
Jacksonville, Florida USA
Tuesday, 24 March 2015 22:50
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#144502
0
Votes
Undo
Hi Geraint,

I too can confirm everything is now ok after JEvents v3.2.5 was loaded - sincerest thanks to you and your team for such superb support and excellent customer service, much appreciated.

Best regards,

David S. Goldring
Jigsaw Computing
Glasgow, Scotland
Tuesday, 24 March 2015 23:37
·
#144503
0
Votes
Undo
Hello David,

Great news! Thanks for letting us know.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Thursday, 10 December 2015 10:58
·
#144504
0
Votes
Undo
Hello,

I en countered the same problem with my latest install (not being able to save an event).
I am using Joomla 3.4.5. with the latest JEvents 3.4.4.

Any idea what I can do to solve this issue?

Thanks in advance for the help
HP
Thursday, 10 December 2015 11:06
·
#144505
0
Votes
Undo
Please give more details of what the problem is you are seeing? Frontend/backend? At what stage do things go wrong? Any messsages on screen? any error messages in the javascript console?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Thursday, 10 December 2015 11:53
·
#144506
0
Votes
Undo
The problem is only in the frontend.
After filled in data the "Save" and "Save & Close" button do not work.
"Cancel" does work. In the backend one can add events.
The are no error messages being displayed.
You can click on the buttons but nothing happens.

The other thing that does not work is the popup calendar.
I am using the RocketTheme Modulus template.

Rgds
HP
Thursday, 10 December 2015 12:41
·
#144507
0
Votes
Undo
Hello HP,

The Rocket Theme Modulus template was released in 2011 and likely is still using Mootools or the likes. Either way it is clashing.

Are you on the latest version on Joomla! 3.4.5?

If you open your browser console, what errors do you see?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Thursday, 10 December 2015 15:45
·
#144508
0
Votes
Undo
Hi Tonyp,

The Modulus Template is an old Template but should still be compatible with J3.4.
It is also uptodate including the RokBox.

These are the errors from the console:
Use of getAttributeNode() is deprecated. Use getAttribute() instead. mootools-core.js:108:0
SyntaxError: illegal character 0:245:21
ReferenceError: RokBoxSettings is not defined rokbox.js:156:232
TypeError: temp.getYMD is not a function editicalJQ.js:557:13
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help h-t-t-p://xhr.spec.whatwg.org/ app.js:13:0
not well-formed en-US.json:1:1
This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] connect.facebook.net
TypeError: startDate.getFullYear is not a function editicalJQ.js:386:22
TypeError: oldDate.getYMD is not a function editicalJQ.js:437:12
TypeError: startDate.getFullYear is not a function

Rgds
HP
Thursday, 10 December 2015 17:03
·
#144509
0
Votes
Undo
Try disabling RokBox as a start then tell us (from the web page source) what version of mootools and jQuery is being loaded.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Thursday, 10 December 2015 17:30
·
#144510
0
Votes
Undo
These are the versions:
MooTools={version:"1.4.5",build:"74e34796f5f76640cdb98853004650aea1499d69"}
jQuery v1.11.3
Friday, 11 December 2015 09:08
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#144511
0
Votes
Undo
Did disabling RokBox remove some of the javascript error messages?

On a separate note - what date formats do you have configured for event editing in JEvents? what language is your site running?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Friday, 11 December 2015 18:36
·
#144512
0
Votes
Undo
This is the error message with RokBox disabled:
Use of getAttributeNode() is deprecated. Use getAttribute() instead. mootools-core.js:108:0
SyntaxError: illegal character 0:287:21
TypeError: temp.getYMD is not a function editicalJQ.js:557:13
TypeError: startDate.getFullYear is not a function

The site is English. The date format set to German: dmY
Saturday, 12 December 2015 10:56
·
#144513
0
Votes
Undo
the issue is the syntax error I suspect.

If you send me login details and the URL via PM I'll see if I can spot what is going on.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

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