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Help me, What happened to my gold subscription ??

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jonasmtc
  jonasmtc
Gold Member
  Monday, 11 January 2021
  4 Replies
  1.2K Visits
0
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Hello
What happened to my gold subscription ??
"Your JEvents membership doesn't allow you to access this update - please upgrade your account."
My acount ist active.
Gold Member 02-01-2021 06-01-2021 To 07-01-2022 £67.76 Active IV045456
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tonyp
tonyp
Monday, 11 January 2021 11:39
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#220292
0
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Sorry we have changed subscription systems I am escalating this to geraint as to what has gone wrong.

Many thanks
Tony
geraint
geraint
Monday, 11 January 2021 11:52
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#220297
0
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I have corrected your membership status. As Tony said we have just changed out membership management system and it looks as though your membership status was not updated correctly

I'm sorry for the inconvenience this will have caused - and thank you for highlighting the issue
jonasmtc
jonasmtc
Monday, 11 January 2021 11:58
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#220298
0
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I see that has changed.
I became a new user even though I have been a gold member since 2013. :D
jonasmtc
jonasmtc
Monday, 11 January 2021 12:03
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#220299
0
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Thanks, Everything is great I have already become golden.
Many thanks for the quick solution. :)
Sincerely,
Jonas
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