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Hi,
I am a bronze member. A client has an issue at milwaukeeyc.com. We are running version 3.2.21 on Joomla 3.41. This weekend will be updating Joomla. I am happy to give temporary access to a member of your team via private e-mail. The problem is this:
Everything works except managing individual events. When client tries to update existing event or add a new one, we get a blank screen with error message: "Empty License Key." I hope someone can tell me what is causing this and how to fix it. As far as updating Joomla, we are in a brief holding pattern, but I am updating PHP to version 6. (7 not available yet at our host provider, Bluehost)
Thanks,
-JG
I am a bronze member. A client has an issue at milwaukeeyc.com. We are running version 3.2.21 on Joomla 3.41. This weekend will be updating Joomla. I am happy to give temporary access to a member of your team via private e-mail. The problem is this:
Everything works except managing individual events. When client tries to update existing event or add a new one, we get a blank screen with error message: "Empty License Key." I hope someone can tell me what is causing this and how to fix it. As far as updating Joomla, we are in a brief holding pattern, but I am updating PHP to version 6. (7 not available yet at our host provider, Bluehost)
Thanks,
-JG
Hello Jim,
You would need to disable the plugins one at a time,. I would look at the content ones first.
The Issue isn't actually Joomla! but by the sounds of it it's the way your site is built.
Updating Joomla! incremental versions should be seamless unless it's not very well constructed. Make sure all components and plugins are up to date.
Many thanks
Tony
You would need to disable the plugins one at a time,. I would look at the content ones first.
The Issue isn't actually Joomla! but by the sounds of it it's the way your site is built.
Updating Joomla! incremental versions should be seamless unless it's not very well constructed. Make sure all components and plugins are up to date.
Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
Hello -JG,
I'm afraid this isn't a JEvents error it's not something we have or ever would do to our users. You can use JEvents as you did for ever.
Firstly, I would upgrade Joomla! & JEvents and then see what happens when you try to save, but I suspect it is caused by an addon?
Many thanks
Tony
I'm afraid this isn't a JEvents error it's not something we have or ever would do to our users. You can use JEvents as you did for ever.
Firstly, I would upgrade Joomla! & JEvents and then see what happens when you try to save, but I suspect it is caused by an addon?
Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
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