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coulling

Monday, 13 January 2014

3 Replies

770 Visits

Votes

Undo

I am not able to access my account. My subscription shows as been good but I get an error message when I try to go to the Club page.
I know I will need to renew soon but this is a concern of I can not access it before I pay you more money.

Thanks,

Dave

tonyp

Tuesday, 14 January 2014 07:24

#116833

Votes

Undo

Hi Dave,

Your showing as GOLD both here and on the site. Can you please provide a Screen Shot of the issue?

I'm very sorry for the inconvenience this is causing.

Thanks
Tony

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coulling

Tuesday, 14 January 2014 07:35

#116834

Votes

Undo

When I tried to access my account and/or the Gold area I was getting an error message that I needed a membership. It appears to working now.

Thank you,

Dave

tonyp

Tuesday, 14 January 2014 07:57

#116835

Votes

Undo

Hi Dave,

If you see it again please do take a screen shot. As we haven't been able to replicate anything.

Many thanks
Tony

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