Thursday, 27 August 2015
  3 Replies
  1.5K Visits
0
Votes
Undo
Hi,

When I click on the link from a listed event to view the event detail, I get either a blank screen or a login page.

Here is the detail from Support info:


PHP Version : 5.3.28
MySQL Version : 5.5.33
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Load JEvents Bootstrap JS? : Yes
Max Input Vars ? : 1000
Club code set? : No
Joomla : 3.4.3
component_com_jevents : 3.2.19
module_mod_jevents_cal : 3.2.19
module_mod_jevents_custom : 3.2.19
module_mod_jevents_filter : 3.2.19
module_mod_jevents_latest : 3.2.19
module_mod_jevents_legend : 3.2.19
module_mod_jevents_switchview : 3.2.19
plugin_content_jevents : 3.2.19
plugin_finder_jevents : 3.2.19
plugin_search_eventsearch : 3.2.19


And the most recent logs from the server:
airmyn.org.uk [Thu Aug 27 17:06:48 2015] [error] [client 92.18.224.133:39698] AH01215: PHP Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 122880 bytes) in /home/sites/http://unlock-a-phone.com/public_html/airmyn.org.uk/components/com_users/router.php on line 194
airmyn.org.uk [Thu Aug 27 17:16:43 2015] [error] [client 92.18.224.133:57799] AH01215: PHP Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 122880 bytes) in /home/sites/http://unlock-a-phone.com/public_html/airmyn.org.uk/components/com_users/router.php on line 194
unlock-a-phone.com [Wed Aug 26 21:20:16 2015] [error] [client 52.28.229.189:58848] script not found or unable to stat: /home/sites/http://unlock-a-phone.com/public_html/admin.php

Hope you are able to assist as I would like to subscribe but need to get it all working so I can present this at the next Council meeting.

Thanks
Friday, 28 August 2015 00:02
·
#154946
0
Votes
Undo
Hello,

Welcome to JEvents!

A quick search could have helped you here.

You are running out of php memory hence the whitepage.

Can you increase your php memory limit to 32mb ideally 64mb.

Then try again?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Friday, 28 August 2015 10:41
·
#154947
0
Votes
Undo
Thanks Tony. What was confusing me was the login boxes that appeared in the top left corner of the blank screen when clicking on the link. I'll try increasing the available memory.

Thanks again

Allen
Friday, 28 August 2015 22:56
·
#154948
0
Votes
Undo
It could be related to running out of memory at the time.

Please let us know how you get on?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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