Wednesday, 23 September 2015
  17 Replies
  1.9K Visits
0
Votes
Undo
hi. I have installed JEvents 3.2.20 on my site. All functions of the component except the Manage Events. when i click on it it goes blank. i set error reporting to maximum but still nothing appears. on the support info i get this


PHP Version : 5.3.28
MySQL Version : 5.5.42-cll-lve
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Load JEvents Bootstrap JS? : Yes
Max Input Vars ? : 2000
Club code set? : No
Joomla : 2.5.28
component_com_jevents : 3.2.20
module_mod_jevents_cal : 3.2.20
module_mod_jevents_custom : 3.2.20
module_mod_jevents_filter : 3.2.20
module_mod_jevents_latest : 3.2.20
module_mod_jevents_legend : 3.2.20
module_mod_jevents_switchview : 3.2.20
plugin_content_jevents : 3.2.20
plugin_finder_jevents : 3.2.20
plugin_search_eventsearch : 3.2.20
Wednesday, 23 September 2015 15:35
·
#156747
0
Votes
Undo
Please check your server's PHP error messages - it looks as though its configured to not show error messages in the browser.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Friday, 25 September 2015 13:14
·
#156748
0
Votes
Undo
I contacted my web admin. He enabled all settings of the web server to show the errors but still we get a blank page.
Friday, 25 September 2015 14:29
·
#156749
0
Votes
Undo
In Joomla backend look at the phpinfo in the system info menu item - what does it show for displaying errors

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Monday, 28 September 2015 08:58
·
#156750
0
Votes
Undo
Hi. Sorry for the delay. It says:

display_errors On Off
display_startup_errors Off Off

Thank you
Monday, 28 September 2015 09:28
·
#156751
0
Votes
Undo
Hello,

Have a look in your Joomla! File structure and see if you see an error_log in your root?

Failing that, edit:

/templates/your_template/index.php

And add:


error_reporting(E_ALL);
ini_set( 'display_errors','1')


Directly after:


defined('_JEXEC') or die;


Do you see errors now? IF so what are they and then remove the code I told you to add.

Many thanks
Tony

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Monday, 28 September 2015 10:22
·
#156752
0
Votes
Undo
there is no error_log in the root folder. also i tried to add the code you told me but there is no defined('_JEXEC') or die; either!! so i don't know where to place the code

-edit-

I opened the error page template from the templates manager and added the code as you told me! then i go to my website. no error appears
then i go the events manager in the backend, still no error appears. just a blank page
Monday, 28 September 2015 10:27
·
#156753
0
Votes
Undo
Hello,

It needs to be added to your template index.php add it just after the <? then.

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Monday, 28 September 2015 10:52
·
#156754
0
Votes
Undo
the template's index starts like this
<?php
require('vertex/cms_core_functions.php');
s5_restricted_access_call();
/*
-----------------------------------------
Business Pro - Shape 5 Club Design
-----------------------------------------
Site: shape5.com
Email: contact@shape5.com
@license: Copyrighted Commercial Software
@copyright (C) 2013 Shape 5 LLC

*/

?>


i should add the code to be like this?

<?php
require('vertex/cms_core_functions.php');
error_reporting(E_ALL); ini_set( 'display_errors','1')
s5_restricted_access_call();
/*
-----------------------------------------
Business Pro - Shape 5 Club Design
-----------------------------------------
Site: shape5.com
Email: contact@shape5.com
@license: Copyrighted Commercial Software
@copyright (C) 2013 Shape 5 LLC

*/

?>
Monday, 28 September 2015 11:00
·
#156755
0
Votes
Undo
Actually you are checking your frontend template, but as the error appears in the backend, you need to add it to your Backend template index.php. I guess you are using Joomla's default for Backend so you should add it to admnistrator/templates/isis/index.php
Monday, 28 September 2015 13:21
·
#156756
0
Votes
Undo
so i go in administrator/templates/bluestork/ and get the index.php. then i add the code you said below the defined('_JEXEC') or die; code! after that, EVERY page of the backend was a blank page, except from the index! so i had to remove the code
Monday, 28 September 2015 13:54
·
#156757
0
Votes
Undo
What version of PHP is your site using?

What version of JEvents and Joomla? You can find the JEvents version from:

Extensions -> Manage

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Monday, 28 September 2015 14:13
·
#156758
0
Votes
Undo
jevents 3.2.20
Joomla 2.5.28
PHP Version 5.6.7
Monday, 28 September 2015 14:19
·
#156759
0
Votes
Undo
There shouldn't be a problem.

Can you pm me FTP details and super user logins to have a look?

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Wednesday, 02 March 2016 06:28
·
#156760
0
Votes
Undo
I'm also having the same issue.

Events are all in the database but categories and events are not appearing when I check in the component in Admin.

Could you share how was this was resolved?

I'm running:
J3.4.8
Jevents v3.4.4

Thanks!!
Wednesday, 02 March 2016 09:31
·
#156761
0
Votes
Undo
Did you import your JEvents data from another site or upgrade from an old version?

Are your categories published and public?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Monday, 07 March 2016 01:32
·
#156762
0
Votes
Undo
Thanks for your reply.

yes I did upgrade.

I was able to resolve this morning by recreating the joomla categories via PHPmyadmin with correct ID's etc.
Monday, 07 March 2016 10:11
·
#156763
0
Votes
Undo
If you only created categories, it's a good idea to do a backup of the site and go to category manager and click on the "Rebuild" button. Categories in Joomla! need a link in the assets table and are linked with a special algorithm for quick access. Clicking that button will take care of this stuff for you.

But please, do have a backup in case something goes wrong.
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