Sunday, 06 December 2015
  18 Replies
  1.4K Visits
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Hi, I'm using v3.2.21 and Joomla 3.4.5.

Added events which lay more then 4 months away do not show up in the frontend. Today is the 6th of dec and when I add an event the 6th of april there is no problem. It shows as it should but an added event for the 7th of april does not show up.
Somehow a timelimit is occuring. Anyone suggestions to solve this?

Arjan
Sunday, 06 December 2015 23:06
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#161331
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Hello Arjan,

In the JEvents Config you have a year range from and to. You need to increase the to part.

Many thanks
Tony

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Monday, 07 December 2015 12:56
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#161332
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Hi, I had that already set to 2017 from the start and it is no problem to add events until 6th of april 2016. Somehow there is a 4 months limit here I can't get rid of :( .
Monday, 07 December 2015 13:33
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#161333
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Can you please provide your JEvents Support Info?

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Monday, 07 December 2015 20:46
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#161334
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Hi again, I did an update to Jevents 3.4.4 and maximised error reporting in global config (see file). I still get only a white page after clicking Support Info in the Jevents Control Panel.

I've been working with Joomla several years so I have some experience but not so much with Jevents. Is there another setting I might have overlooked? (screen2 shows the the year view 2015-2017)

Regards
Arjan
Tuesday, 08 December 2015 08:40
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#161335
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If you get a white screen with max error reporting you should check the server error logs - it could be the webhost is setup to always send error messages there

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Tuesday, 08 December 2015 11:46
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#161336
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I contacted the host or can you tell me where I can find the server error logs?

regards
Arjan
Tuesday, 08 December 2015 11:57
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#161337
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Look in your hosting control panel

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Wednesday, 09 December 2015 12:57
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#161338
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I received an answer from the host and their reply was that they don't hold such logs unfortunately.
They recommend to activate the debug option in Joomla config-file from this:

public $debug = '0'; to

public $debug = '1'; but I don't see how that can help me. Can I not give you admin access?
Wednesday, 09 December 2015 15:03
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#161339
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Unfortunately we can't afford to offer that level of support to non-members. Sorry.

$debug = 1;

will not show any php errors - its internal Joomla debug information only. Its setting

public $error_reporting = 'maximum';

that may help - but that is what I asked you to do earlier which didn't help.

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Wednesday, 09 December 2015 16:03
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#161340
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Ok, is there an easy way to save all the events and upload them after a reinstall? In that case I can do a new install and see if the problem still exists
Wednesday, 09 December 2015 16:50
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#161341
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Do an iCal Export to and iCal file and then reimport again.

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Thursday, 10 December 2015 20:03
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#161342
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Ok, thank you for your help. If I would buy a membership and give you access would you then be able to fix this problem?
Friday, 11 December 2015 08:54
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#161343
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Definitely - a bronze membership would be fine.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Monday, 14 December 2015 11:13
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#161344
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I have a bronze membership now. How to continue from here?
Monday, 14 December 2015 13:34
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#161345
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Please send Geraint a PM with login details.

Many thanks
Tony

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Wednesday, 16 December 2015 09:54
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#161346
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In your "Kalendarium" menu item in the 'options' tab you have set a 'relative' date range to show events from -1w to +4m

I changed this to -1w to +4y

Now the events for the next 4 years show up

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Thursday, 17 December 2015 13:54
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#161347
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Thank you for fixing this. Never thougt about checking the menu-item. What is the default setting there?
Monday, 21 December 2015 20:31
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#161348
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Hello,

By default it is -1w, +1m

Many thanks
Tony

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