Monday, 05 February 2018
  28 Replies
  1.4K Visits
0
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Good morning, I am writing to you because I can not modify an event from the forntend. If I try to modify an event by clicking on the pencil icon for editing, I will not be able to modify it. How can I do.
Thanks for the coolaboration
Monday, 05 February 2018 14:06
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#197197
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Hello,

Does this work properly if you use the standard Joomla! Template?

Many thanks
Tony
Monday, 05 February 2018 14:38
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#197210
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It works regularly. I contacted the template manufacturer and says that for problems arising from non-standard components of the joomla project they are not responsible. He told me to address the component manufacturer. That's why I wrote to you now.
Waiting, I thank you for your cooperation
Fabio Colombo
Tuesday, 06 February 2018 11:23
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#197246
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Hello,

The issue is they are likely not following bootstrap standards and are forcing a fadeout when hide is added to the bootstrap class.

Bootstrap has a quirk, it adds: hide to hide the modal, but then adds in with hide still so hide.in show always be shown, template developers seem to force an !important on a .hide so it always hides it.

Can you provide a link with logins and I'll take a quick look for you.

Many thanks
Tony
Tuesday, 06 February 2018 14:10
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#197264
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Hi, Tony, thank you for your cooperation.
Below I send you the link to the site and a Super User user
http://www.icvillasanta.gov.it
user = Tony06022018!
password = Tony06022018!
Fabio
Tuesday, 06 February 2018 14:29
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#197267
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Can I get super user access to the backend?
Tuesday, 06 February 2018 15:03
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#197269
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you can use what I sent you. thank you
Fabio
Wednesday, 07 February 2018 09:07
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#197291
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I cannot access /administrator/

We get an issue with connecting, the connection was reset.

Many thanks
Tony
Wednesday, 07 February 2018 09:57
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#197296
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Hi, I tried it now and it works regularly. I send you the parameters again.

Thanks for collaboration
Wednesday, 07 February 2018 11:56
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#197308
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I'm afraid not for me.
Wednesday, 07 February 2018 14:28
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#197318
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you can try again with another brower. below the parameters. This is a very important problem for me.


Thank you
Wednesday, 07 February 2018 15:17
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#197322
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Hello,

As stated the website on administration is not accessible to me. But to be perfectly honest I have exhausted quite a bit of time on this for you as a free user we wouldn't normal visit your website since the software works with the official Joomla! Template.

I'll ask geraint if he can take a quick look also.

Many thanks
Tony
Wednesday, 07 February 2018 15:28
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#197326
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I thank you for the time you are dedicating to me. I am waiting for your news. Thank you
Monday, 12 February 2018 12:08
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#197483
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Good morning, thank you for your time. To solve our problem which is the correct subscription we have to buy? Thank you
Tuesday, 13 February 2018 22:25
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#197554
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Hello,

If you purchase a silver subscription I'll take an in depth look into this for you. I can then try connecting via a VPN to access your site, when country are you located in?

Many thanks
Tony
Wednesday, 14 February 2018 08:10
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#197559
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Hy, i am located in Italy.
Wednesday, 14 February 2018 09:37
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#197561
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Hi, we bought a GOLD subscription. You can check our problem. Thank you
Fabio Colombo
Wednesday, 14 February 2018 11:15
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#197568
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Hello,

Welcome to the club! I was able to connect to an Italian VPN and access your site.

So firstly I have created a new menu called 'Hidden' and put a JEvents Year View menu item in their. So you have a menu item for JEvents as you should always have.

secondly, I can now see why it is not working. something is stripping out data attributes :/. Do you have any idea what might be removing data- from urls? if not, are you ok for me to backup your site and run a localized copy to narrow it down for you and delete once complete?

Many thanks
Tony
Wednesday, 14 February 2018 12:09
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#197572
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Hi, I do not know what does data-from urls mean?
You have enabled backups. Every night at 2 o'clock a backup is done automatically. What should I do now?
What do I need the hidden menu you've created?
It is the site of a school. The template is built to be accessible. Could it be due to some accessibility rule?
Fabio
Wednesday, 14 February 2018 15:47
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#197589
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What Tony means by data- attributes is best explained by an example

The HTML of the pencil Icon should look something like this

<a href="#my-modal" data-toggle="modal" data-target="#action_dialogJQ6961" title="Edit">
<img src="/media/com_jevents/images/icons-32/edit.png" alt="Edit"> </a>

but on your site it reads

<a href="#my-modal" title="Edit">
<img src="/media/com_jevents/images/icons-32/edit.png" alt="Edit"> </a>

it is the 'data-' attributes that enable the browser to create the popup to edit the event. It could be a plugin that is stripping this out.
Wednesday, 14 February 2018 16:11
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#197596
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I tried to disable the last installed plugins but the problem persists. What can we do?
Thank you
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