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Missing photos for past events

JEvents (Free Access)
  JEvents (Free Access)
djoulz
  djoulz
Contributor
  Thursday, 14 September 2017
  16 Replies
  1K Visits
0
Votes
Undo
Hello,
Is it possible that photos of past events are deleted automatically? Is there an option that does that?

In my case all the photos of past events that are between the year 2014 and 2016 are no longer related to my events and I can't find them on the server, probably because JEvents has renamed them... ? :(

Can you give me more information on that?

Thank you

Lorenzo
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djoulz
djoulz
Friday, 29 September 2017 18:14
·
#193920
Accepted Answer
0
Votes
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Hello again...
... in the sub-folders of images/jevents/ there is a sub-folder named 160x130 which is not present in my backup.
What to do with this folder?

Thank you


EDIT: OK, restored all photos from an old backup, thank you again ;) :p
tonyp
tonyp
Thursday, 14 September 2017 21:02
·
#193264
0
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Hello Lorenzo,

No we don't delete them automatically. Can you go to Standard Image and Files Plugin, under the settings at the bottom enable the option to force migration. And run it. Does that help?

Many thanks
Tony
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djoulz
djoulz
Friday, 15 September 2017 11:06
·
#193278
0
Votes
Undo
Hello Tony,
are you referring to this option? If yes I have no positive result after activation :(

https://www.evernote.com/l/AAGS4l1_xP9EwI3hQ7LT6ol13AP14SsTg8kB/image.png

Thank you

Lorenzo
djoulz
djoulz
Wednesday, 20 September 2017 10:43
·
#193452
0
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Undo
no answer for several days, this is not the first time that it happens ... is it something changed in the support of JEvents? :(
tonyp
tonyp
Wednesday, 20 September 2017 14:34
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#193478
0
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Hello,

Sorry I am struggling of late with the notifications sytem on the forum :-(.

At the bottom:

Should a Super User creating events be offered an option to migrate any old format image data.

Set to yes and click it when it prompts you too.

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
djoulz
djoulz
Wednesday, 20 September 2017 15:06
·
#193484
0
Votes
Undo
Hello Tony,
I set the option to yes but nothing happens ... in what circumstances this should happen?

Thank you

Lorenzo
tonyp
tonyp
Wednesday, 20 September 2017 15:32
·
#193488
0
Votes
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You should be presented with the option to migrate when you create or edit an event?

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
djoulz
djoulz
Wednesday, 20 September 2017 18:48
·
#193500
0
Votes
Undo
... Tony maybe you've misunderstood.
I would like to retrieve missing images of past events, events have already been created.
For events of 2014, 2015 and 2016 photos are missing...

Thank you again

Lorenzo
tonyp
tonyp
Wednesday, 20 September 2017 22:53
·
#193503
0
Votes
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Hello Lorenzo,

No I certainly have not. This function allows re-migrating the data.

Please provide super user and phpmyadmin logins and confirm and event which is missing the image that it was previous assigned.

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
djoulz
djoulz
Thursday, 21 September 2017 15:11
·
#193545
0
Votes
Undo
Hello Tony,
url refers to the test site but it's the replica of the live site that has exactly the same problem.
The missing photos are from events ranging from 2014 until early December 2016

All site details can be found in the tab provided for this purpose

Thank you ;)

Lorenzo
tonyp
tonyp
Tuesday, 26 September 2017 10:12
·
#193712
0
Votes
Undo
geraint can you take a look at this please?
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geraint
geraint
Thursday, 28 September 2017 11:49
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#193833
0
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Hi Lorenzo

I have logged in and see only a small number of images in the JEvents images folder (I installed eXtplorer to take a look).

The standard images plugin only deletes images when a specific event is deleted (not put in the trash - actually deleted from the trash) and even then it checks in case the image has been used in a copied event.

Is there any chance that someone did a clean up of files to release disk space?? OR perhaps events where deleted and the restored from a database backup??
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
djoulz
djoulz
Friday, 29 September 2017 16:06
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#193915
0
Votes
Undo
Hello Geraint,
I don’t think anyone has deleted photos, but it is true that a restoration of the site was done few months ago. Maybe at that moment photos were deleted from the database ...? Strange, this never happened during a restoration ... ...

If I resume an old backup, can I re-inject missing photos? In what folder do I have to upload them? How to proceed?

Thank you again

Lorenzo
geraint
geraint
Friday, 29 September 2017 16:12
·
#193917
0
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your database table has 260 images in it - including the missing files so its the images that need to be restored from a backup into the sub-folders of images/jevents/
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
djoulz
djoulz
Friday, 29 September 2017 16:15
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#193918
0
Votes
Undo
ok, I'll try to find an old backup, thank you ;)
djoulz
djoulz
Friday, 29 September 2017 18:14
·
#193920
Accepted Answer
0
Votes
Undo
Hello again...
... in the sub-folders of images/jevents/ there is a sub-folder named 160x130 which is not present in my backup.
What to do with this folder?

Thank you


EDIT: OK, restored all photos from an old backup, thank you again ;) :p
tonyp
tonyp
Monday, 02 October 2017 09:01
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#193960
0
Votes
Undo
Great to hear, thanks for letting us know.
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