Thursday, 05 May 2016
  11 Replies
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SUPPORT INFO:

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I have created an ACL titled Events Manager. It currently has the same permissions as "manager." When a user logs in the backend, jevents does not show in component menu. See screen shot for jevent permission settings and global permissions. I have tried it with User Authorization enabled and it makes no difference. (with user added to list)

Any help would be greatly appreciated. Thank you.
Thursday, 05 May 2016 19:45
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#170400
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Hello,

In your second screenshot. Set: Access Administrator Interface -> Allowed.

Many thanks
Tony

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Thursday, 05 May 2016 21:14
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#170401
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Received this message when trying to log in:

Warning
You do not have access to the Administrator section of this site.
Friday, 06 May 2016 08:46
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#170402
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Are you logging in as a super user?

Did you change the setting Tony referred to?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Friday, 06 May 2016 14:30
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#170403
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Yes, I made the changes Tony suggested.

I can log in as a Super User, but I cannot log in as the new user I created under "Event Manager". I actually just got the some error when I change the user to "Administrator" too.
Friday, 06 May 2016 15:27
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#170404
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Can you please provide both login credentials (or Super User credentials and other admin user with the same issue) by PM?
Tuesday, 10 May 2016 15:16
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#170405
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Thank you for login info.

Something is wrong with the ACL on your site as it is not allowing users in the "Administrators" group to login in the backend.

I have seen permissions are not the standard of a clean Joomla! install, have you re-created the Administrator group from scratch?

Do you have any security extension installed that might be interferring with this?

I'm afraid if the user cannot login into the backend, it's not an issue related to JEvents but to your Joomla! install.
Tuesday, 10 May 2016 20:43
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#170406
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I must have done something when I was trying to fix this. I will try to get the ACL back to the default state and then try this all again.
Wednesday, 11 May 2016 12:02
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#170407
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In the past I have used ACL MAnager extension with very good results.

Best!!
Tuesday, 24 May 2016 19:42
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#170408
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Ok,, I think I finally have the ACL problem fixed. But I am back at square one with Jevents. When a user logs in the backend, jevents does not show in component menu. I will PM you login details again.
Tuesday, 24 May 2016 23:55
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#170409
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Hello,

If JEvents does not show in the backend then just go into the JEvents configuration -> Permissions and set 'Access Administration Interface' -> Yes on the user group they are allowed on.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Wednesday, 25 May 2016 07:49
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#170410
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Hi sue1211,
thank you very much for credentials. I have just fixed this in your site. Once the ACL for your Joomla! site is fixed, from JEvents point of view the only action needed is, as Tony suggests on the previous message, to allow permissions for 'Access Administration Interface' to the Events Manager group.

Best!!
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