Friday, 04 August 2017
  11 Replies
  5.1K Visits
0
Votes
Undo
On the default monthly calendar view displaying listed events, each event you select to click through to the detail pages just refreshes in the browser to the same calendar view. I viewed the console log while inspecting the page and it may be because jQuery is rendering the functionality, which according to one post could be the problem, https://www.jevents.net/docs/jevents/item/popups-or-tooltips-do-not-work-in-the-frontend-of-joomla. This link states to use MooTools. I would like help in troubleshooting this issue as this is creating a poor user experience to community members.

Console display:
----
JQMIGRATE: Migrate is installed, version 1.4.1
9:60 Uncaught TypeError: jQuery(...).popover is not a function
at HTMLDocument.<anonymous> (9:60)
at n (jquery.min.js:2)
at Object.fireWith (jquery.min.js:2)
at Function.ready (jquery.min.js:2)
at HTMLDocument.B (jquery.min.js:2)
----

Best,
Aaron Epstein
Developer
Friday, 04 August 2017 16:16
·
#191691
0
Votes
Undo
Hello Aaron,

We use the native Joomla! Bootstrap library so should be fine. What JEvents theme are you using? Can we see a link?

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Friday, 04 August 2017 17:57
·
#191697
0
Votes
Undo
We are using the "alternative" jevents theme. I changed it to the default and flat theme but we still have the same problem. Here is an example of the monthly view: https://www.rogersmn.gov/government/events

and the latest events module: https://www.rogersmn.gov/
Tuesday, 15 August 2017 09:46
·
#192003
0
Votes
Undo
Hello,

Your site is loading an old version of JQuery V1.7.1 in. When Joomla! default is 12.1 which is what we need.

Can you try using jQuery easy to fix your jQuery issues?

Many thanks
Tony

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Friday, 13 October 2017 18:57
·
#194375
0
Votes
Undo
Hi Tony,
We updated to jQuery 1.12 using Jquery Easy as you recommended.
You can see here (https://rogersmn.gov/community/events/) that it is loading 1.12 and there are no JS errors but it still is not providing the daily detail view when an individual event is clicked. It is also not switching months based on the drop-down. In both cases, it changes the URL but does update the view.
Thanks.
Monday, 16 October 2017 12:04
·
#194418
0
Votes
Undo
This looks like a Joomla routing issue - all your JEvents URLs are loading the same monthly calendar view.

Are you using Joomla 3.8.1 with the new router enabled or a 3rd party SEF URL addon? Can you disable this setting or plugin - does it help?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Monday, 16 October 2017 13:55
·
#194429
0
Votes
Undo
We are using joomla 3.8.1 but I verified the new router is not enabled and there is no 3rd part SEF URL addon. We have had this issue before 3.8 was installed. Do you have any other recommendations?
Tuesday, 17 October 2017 10:08
·
#194449
0
Votes
Undo
The issue is that none of the JEvents URLs are resolving - they are all falling back to the default menu item. This is usually caused by a bad SEF addon.

The only other possibility is you have some strand setting in your .htaccess that is causing the redirect.

Can you look in your web server's access and redirect logs for clues?

Also, as a test, disable SEF URLs in Joomla temporarily. Do the links work on then?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Tuesday, 17 October 2017 14:27
·
#194471
0
Votes
Undo
Thanks.
I tried disabling SEF 3.0 and System - SEO-Generator extensions, it had no effect on the calendar links resolving.
Is there any other extensions I should look for?
Tuesday, 17 October 2017 14:39
·
#194475
0
Votes
Undo
The option I am referring to is in the "SEO Settings" section of the global Joomla config.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Tuesday, 17 October 2017 16:38
·
#194487
0
Votes
Undo
I disabled search friendly URLS and then I was able to open the event details, but disabling "Use URL Rewriting" does not fix it. I can't leave this setting disabled though since it breaks other items in my website. Do you have any suggestions on getting around this issue without leaving "Search Engine Friendly URL's" Disabled?
Thanks again for your help!
Wednesday, 18 October 2017 11:12
·
#194503
0
Votes
Undo
So the problem is down to the SEF URL system.

Try disabling ALL the system and content plugins that didn't come with Joomla - is that resolves the problem then re-enable them one at a time to find the culprit.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

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