Monday, 08 August 2016
  5 Replies
  2.2K Visits
0
Votes
Undo
It appears to have installed but I got an error message
-
Incorrect index name 'key_evid' SQL=ALTER TABLE #__jevents_catmap ADD INDEX key_evid ( evid)
Package Update: There was an error installing an extension: com_jevents.zip
Tuesday, 09 August 2016 09:34
·
#174189
0
Votes
Undo
Hello,

Were you updating your system?

Can you access the JEvents backend to view the support information?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Tuesday, 09 August 2016 19:19
·
#174190
0
Votes
Undo
Here's the info. It says in a couple of places that I'm running 3.4.17, but the following shows differently. Running on localhost

PHP Version : 5.4.3
MySQL Version : 5.5.24-log
Server Information : Windows NT LAPTOP 6.2 build 9200 (Unknown Windows version Home Premium Edition) AMD64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 3000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 6.3; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Joomla : 3.6.2
component_com_jevents : 3.4.16
component_com_jce : 2.5.20
module_mod_jevents_cal : 3.4.16
module_mod_jevents_custom : 3.4.16
module_mod_jevents_filter : 3.4.16
module_mod_jevents_latest : 3.4.16
module_mod_jevents_legend : 3.4.16
module_mod_jevents_switchview : 3.4.16
plugin_content_jevents : 3.4.16
plugin_finder_jevents : 3.4.16
plugin_search_eventsearch : 3.4.16
plugin_system_gwejson : 3.4.16
Tuesday, 09 August 2016 21:25
·
#174191
0
Votes
Undo
Hello,

Are you migrating from a really old installation?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Wednesday, 10 August 2016 11:42
·
#174192
0
Votes
Undo
I had migrated from an older version which went well with no errors. Then along came J6.2, so I updated to it. Then I updated from JEV 3.4.15 (I think) and got the error.
Wednesday, 10 August 2016 12:45
·
#174193
0
Votes
Undo
Hello,

Can you delete the indexes from your category #__jevents_catmap table and try again?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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