Hello,

Does this work properly if you use the standard Joomla! Template?

Many thanks
Tony

It works regularly. I contacted the template manufacturer and says that for problems arising from non-standard components of the joomla project they are not responsible. He told me to address the component manufacturer. That's why I wrote to you now.
Waiting, I thank you for your cooperation
Fabio Colombo

Hello,

The issue is they are likely not following bootstrap standards and are forcing a fadeout when hide is added to the bootstrap class.

Bootstrap has a quirk, it adds: hide to hide the modal, but then adds in with hide still so hide.in show always be shown, template developers seem to force an !important on a .hide so it always hides it.

Can you provide a link with logins and I'll take a quick look for you.

Many thanks
Tony

Hi, Tony, thank you for your cooperation.
Below I send you the link to the site and a Super User user
http://www.icvillasanta.gov.it
user = Tony06022018!
password = Tony06022018!
Fabio

Can I get super user access to the backend?

you can use what I sent you. thank you
Fabio

I cannot access /administrator/

We get an issue with connecting, the connection was reset.

Many thanks
Tony

Hi, I tried it now and it works regularly. I send you the parameters again.

Thanks for collaboration

I'm afraid not for me.

you can try again with another brower. below the parameters. This is a very important problem for me.


Thank you

Hello,

As stated the website on administration is not accessible to me. But to be perfectly honest I have exhausted quite a bit of time on this for you as a free user we wouldn't normal visit your website since the software works with the official Joomla! Template.

I'll ask geraint if he can take a quick look also.

Many thanks
Tony

I thank you for the time you are dedicating to me. I am waiting for your news. Thank you

Good morning, thank you for your time. To solve our problem which is the correct subscription we have to buy? Thank you

Hello,

If you purchase a silver subscription I'll take an in depth look into this for you. I can then try connecting via a VPN to access your site, when country are you located in?

Many thanks
Tony

Hy, i am located in Italy.

Hi, we bought a GOLD subscription. You can check our problem. Thank you
Fabio Colombo

Hello,

Welcome to the club! I was able to connect to an Italian VPN and access your site.

So firstly I have created a new menu called 'Hidden' and put a JEvents Year View menu item in their. So you have a menu item for JEvents as you should always have.

secondly, I can now see why it is not working. something is stripping out data attributes :/. Do you have any idea what might be removing data- from urls? if not, are you ok for me to backup your site and run a localized copy to narrow it down for you and delete once complete?

Many thanks
Tony

Hi, I do not know what does data-from urls mean?
You have enabled backups. Every night at 2 o'clock a backup is done automatically. What should I do now?
What do I need the hidden menu you've created?
It is the site of a school. The template is built to be accessible. Could it be due to some accessibility rule?
Fabio

What Tony means by data- attributes is best explained by an example

The HTML of the pencil Icon should look something like this

<a href="#my-modal" data-toggle="modal" data-target="#action_dialogJQ6961" title="Edit">

		<img src="/media/com_jevents/images/icons-32/edit.png" alt="Edit">	</a>

but on your site it reads

<a href="#my-modal" title="Edit">

		<img src="/media/com_jevents/images/icons-32/edit.png" alt="Edit">	</a>

it is the 'data-' attributes that enable the browser to create the popup to edit the event. It could be a plugin that is stripping this out.

I tried to disable the last installed plugins but the problem persists. What can we do?
Thank you