Categories
Categories:   All Categories
Suggested keywords
x
You need to be logged in to view a user's profile.
New

My Account

Pre-Sales
  Pre-Sales
coulling
  coulling
  Monday, 13 January 2014
  3 Replies
  773 Visits
0
Votes
Undo
I am not able to access my account. My subscription shows as been good but I get an error message when I try to go to the Club page.
I know I will need to renew soon but this is a concern of I can not access it before I pay you more money.

Thanks,

Dave
Oldest First  
tonyp
tonyp
Tuesday, 14 January 2014 07:24
·
#116833
0
Votes
Undo
Hi Dave,

Your showing as GOLD both here and on the site. Can you please provide a Screen Shot of the issue?

I'm very sorry for the inconvenience this is causing.

Thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
coulling
coulling
Tuesday, 14 January 2014 07:35
·
#116834
0
Votes
Undo
When I tried to access my account and/or the Gold area I was getting an error message that I needed a membership. It appears to working now.

Thank you,

Dave
tonyp
tonyp
Tuesday, 14 January 2014 07:57
·
#116835
0
Votes
Undo
Hi Dave,

If you see it again please do take a screen shot. As we haven't been able to replicate anything.

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
  • Page :
  • 1
There are no replies made for this post yet.