Please check your server's PHP error messages - it looks as though its configured to not show error messages in the browser.

I contacted my web admin. He enabled all settings of the web server to show the errors but still we get a blank page.

In Joomla backend look at the phpinfo in the system info menu item - what does it show for displaying errors

Hi. Sorry for the delay. It says:

display_errors On Off
display_startup_errors Off Off

Thank you

Hello,

Have a look in your Joomla! File structure and see if you see an error_log in your root?

Failing that, edit:

/templates/your_template/index.php

And add:

error_reporting(E_ALL); 

ini_set( 'display_errors','1')

Directly after:

defined('_JEXEC') or die;

Do you see errors now? IF so what are they and then remove the code I told you to add.

Many thanks
Tony

there is no error_log in the root folder. also i tried to add the code you told me but there is no defined('_JEXEC') or die; either!! so i don't know where to place the code

-edit-

I opened the error page template from the templates manager and added the code as you told me! then i go to my website. no error appears
then i go the events manager in the backend, still no error appears. just a blank page

Hello,

It needs to be added to your template index.php add it just after the <? then.

Thanks
Tony

the template's index starts like this

<?php

require('vertex/cms_core_functions.php');

s5_restricted_access_call();

/*

-----------------------------------------

Business Pro - Shape 5 Club Design

-----------------------------------------

Site:      shape5.com

Email:     contact@shape5.com

@license:  Copyrighted Commercial Software

@copyright (C) 2013 Shape 5 LLC



*/



?>

i should add the code to be like this?

<?php

require('vertex/cms_core_functions.php');

error_reporting(E_ALL); ini_set( 'display_errors','1')

s5_restricted_access_call();

/*

-----------------------------------------

Business Pro - Shape 5 Club Design

-----------------------------------------

Site:      shape5.com

Email:     contact@shape5.com

@license:  Copyrighted Commercial Software

@copyright (C) 2013 Shape 5 LLC



*/



?>

Actually you are checking your frontend template, but as the error appears in the backend, you need to add it to your Backend template index.php. I guess you are using Joomla's default for Backend so you should add it to admnistrator/templates/isis/index.php

so i go in administrator/templates/bluestork/ and get the index.php. then i add the code you said below the defined('_JEXEC') or die; code! after that, EVERY page of the backend was a blank page, except from the index! so i had to remove the code

What version of PHP is your site using?

What version of JEvents and Joomla? You can find the JEvents version from:

Extensions -> Manage

Many thanks
Tony

jevents 3.2.20
Joomla 2.5.28
PHP Version 5.6.7

There shouldn't be a problem.

Can you pm me FTP details and super user logins to have a look?

Thanks
Tony

I'm also having the same issue.

Events are all in the database but categories and events are not appearing when I check in the component in Admin.

Could you share how was this was resolved?

I'm running:
J3.4.8
Jevents v3.4.4

Thanks!!

Did you import your JEvents data from another site or upgrade from an old version?

Are your categories published and public?

Thanks for your reply.

yes I did upgrade.

I was able to resolve this morning by recreating the joomla categories via PHPmyadmin with correct ID's etc.

If you only created categories, it's a good idea to do a backup of the site and go to category manager and click on the "Rebuild" button. Categories in Joomla! need a link in the assets table and are linked with a special algorithm for quick access. Clicking that button will take care of this stuff for you.

But please, do have a backup in case something goes wrong.