Can't cancel attendee from RSVP Pro
By ozadmin on Friday, 12 May 2017
Posted in JEvents (Free Access)
Replies 7
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Hi Guys,

I'm having another issue. We can't cancel attendees who call in to cancel their attendance for a specific event. Any help, much appreciated. Thank you.

Best wishes,
Sathesh.
Hello,

That has been patched on your site now. The change was already included for the next release.

Many thanks
Tony
tonyp
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Sunday, 14 May 2017 08:31
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Hello Sathesh,

Why can you not cancel? What happens?

Many thanks
Tony
tonyp
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Friday, 12 May 2017 16:46
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Sorry, I wasn't clear.

It doesn't allow me to update the attendee. When I want to cancel the attendee, I go into his details, at the bottom of his details, it says attend: Yes or No. When I select NO and click update, it doesn't allow me to. Nothing happens.

Best wishes,
Sathesh.
ozadmin
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Saturday, 13 May 2017 07:51
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Hello Sathesh,

Can you please update the post with the event that is the issue and also provide super user logins so we can test?

Many thanks
Tony
tonyp
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Saturday, 13 May 2017 08:14
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Hi Tony,

All events are having that issue. But I've attached information for 1 particular event you can use for test :-)
ozadmin
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Saturday, 13 May 2017 09:49
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Hi Tony,

It still doesn't seem to work for me. Am I doing something not right.

Best wishes,
Sathesh.
ozadmin
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Sunday, 14 May 2017 10:24
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Hello Sathesh,

Make sure to clear your browser's cache since it was a JS file change.

Many thanks
Tony
tonyp
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Sunday, 14 May 2017 11:06
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