Jevents 2.x (Free Access)

Site stops loading at JEvents 500 error generated

Discuss JEvents 2.x for Joomla 1.5-2.5 here - club members can use the special club forum for faster response times.
Forum rules
When requesting support please follow these steps:

1. Update all JEvents add on's first, via the Joomla! Updater
2. Copy and Paste the JEvents Support Information from the JEvents Control Panel.
3. If you get a 500 error OR white page, enable Maximum Error Reporting in Joomla! Global Config and visit the page again, this should give you a more detailed error and help us provide a prompt response.

Postby adwcth » Tue Feb 05, 2013 12:07 am

Our client is running a Joomla 1.5.23 site with JEvents 2.2.3.

Over the weekend, they exceeded their hosting resources and the site crashed. We have it back up but the front end is not loading modules. With Joomla's error mode on, it looks like its failing to load JEvents and then everything that would normally follow. The following error appears. See the attached file for result of Joomla's error mode.

500 - JDatabaseMySQL::query: 2006 - MySQL server has gone away SQL=SELECT c.id FROM jos_categories AS c LEFT JOIN jos_categories AS p ON p.id=c.parent_id LEFT JOIN jos_categories AS gp ON gp.id=p.parent_id LEFT JOIN jos_categories AS ggp ON ggp.id=gp.parent_id WHERE c.access <= 0 AND c.published = 1 AND c.section = 'com_jevents'

Should we just re-install JEvents?
Attachments
chamber database errors.gif
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adwcth
 
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Postby Tonyp » Tue Feb 05, 2013 12:29 am

Hello,

Re-Installing JEvents will not help.

You are running out of time to execute the Query.

I would suggest upgrading Joomla! to a minimum of 1.5.26. Then upgrading JEvents to 2.2.8.

I would also contact your host about increasing your mysql execution time.

Regards
Tony
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Feel free to PM me if you would like Custom Installs or Joomla! related work for a competitive quote.

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Postby adwcth » Tue Feb 05, 2013 12:46 am

Thank you
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