Jevents 2.x (Free Access)

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Forum rules
When requesting support please follow these steps:

1. Update all JEvents add on's first, via the Joomla! Updater
2. Copy and Paste the JEvents Support Information from the JEvents Control Panel.
3. If you get a 500 error OR white page, enable Maximum Error Reporting in Joomla! Global Config and visit the page again, this should give you a more detailed error and help us provide a prompt response.

Postby tmcwebmaster » Fri Nov 16, 2012 12:38 pm

No, I do not get any error messages on the blank white page but I have found some relating to jevents in the server log.;

[Thu Nov 15 23:28:47 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/404.shtml, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 23:28:47 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/templates/system/images/notice-info.png, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 23:28:46 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/404.shtml, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 23:28:46 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/templates/system/images/notice-info.png, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 23:28:34 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/404.shtml, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 23:28:34 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/favicon.ico, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 23:23:34 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/404.shtml, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=155
[Thu Nov 15 23:23:34 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/templates/system/images/notice-alert.png, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=155
[Thu Nov 15 23:22:20 2012] [error] [client 2.82.121.143] File does not exist: /home/titsey/public_html/404.shtml, referer: http://www.titsey.org.uk/index.p

and;

[Thu Nov 15 19:46:16 2012] [error] [client 86.24.127.130] File does not exist: /home/titsey/public_html/404.shtml, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160
[Thu Nov 15 19:46:16 2012] [error] [client 86.24.127.130] File does not exist: /home/titsey/public_html/templates/system/images/notice-info.png, referer: http://www.titsey.org.uk/index.php?opti ... Itemid=160

Do these entries help?

Regards,
David
tmcwebmaster
 
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Joined: Thu Oct 13, 2011 3:21 pm

Postby Tonyp » Fri Nov 16, 2012 4:02 pm

Hi David,

Not really I'm afraid.

Do you have an error-log file in the Joomla directory?
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Postby tmcwebmaster » Fri Nov 16, 2012 6:34 pm

I have checked the root, each jevents folders and libraries, and I have searched for *.log but I do not have any, let alone an error.log

The various help sites all talk about Joomla creating such things and I have an error log on another of my own sites but how to I get this site to start creating an error.log?

Regards,
David
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Posts: 15
Joined: Thu Oct 13, 2011 3:21 pm

Postby Tonyp » Fri Nov 16, 2012 9:47 pm

Hello,

Joomla! Creates a single error_log file no .log in the base folder of Joomla and Joomla administrator folder.

It will only be created if there is a Joomla error.
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Postby tmcwebmaster » Fri Nov 16, 2012 10:41 pm

So if there is no Joomla error log, can we assume there is no Joomla error? If that is the case, what could be causing this?

Regards,
David
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Joined: Thu Oct 13, 2011 3:21 pm

Postby Tonyp » Sat Nov 17, 2012 7:13 am

Hello David,

Likely a configuration issue with your web server.

Regards
Tony
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Postby tmcwebmaster » Sat Nov 17, 2012 5:19 pm

OK, I uploaded your latest update and received the following error message;

500 - An error has occurred.

JDatabaseMySQL::query: 1146 - Table 'titsey_rc.nvksu_templates_menu' doesn't exist SQL=SELECT template FROM nvksu_templates_menu WHERE client_id = 0 AND menuid=0 ORDER BY menuid DESC LIMIT 1

Return to Control Panel

Call stack
# Function Location
1 JAdministrator->dispatch() /home/titsey/public_html/administrator/index.php:46
2 JComponentHelper::renderComponent() /home/titsey/public_html/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() /home/titsey/public_html/libraries/joomla/application/component/helper.php:351
4 require_once() /home/titsey/public_html/libraries/joomla/application/component/helper.php:383
5 JDatabase->loadResult() /home/titsey/public_html/administrator/components/com_jevents/jevents.php:58
6 JDatabaseMySQL->execute() /home/titsey/public_html/libraries/joomla/database/database.php:1138
7 JError::raiseError() /home/titsey/public_html/libraries/joomla/database/database/mysql.php:548
8 JError::raise() /home/titsey/public_html/libraries/joomla/error/error.php:251

This must tell you some thing an dyou can hoefully point me in the right direction - server problem or jEvents?

thank you,
David
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Joined: Thu Oct 13, 2011 3:21 pm

Postby Tonyp » Sat Nov 17, 2012 5:29 pm

Hello,

Well your legend module is out of date. Please update that and make sure to open the configuration of JEvents in the backend and save that.

Regards
Tony
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Postby tmcwebmaster » Sun Nov 18, 2012 8:31 am

OK, I unistalled jevents and reinstalled the latest version (lost all records in the process). Saved the default configuration but received "Cannot load the editor" error message with same result on Modify or Add an event - blank white page with basic message.

Thought I'd check out the Editor - currently using _jckeditor but now loaded the full package.

This cured it! I now have a fully functioning jEvents again, so I thought I'd post this as useful for others. I see many other receive the same blank pages that I was getting, so it seems to be a common problem which perhaps could be resolved by checking out the Editor.

Thanks for your help,
David
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