Jevents 2.x (Free Access)

Install error - An appropriate representation...  Topic is solved

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Postby s32k » Tue Apr 09, 2013 12:33 pm

I have been able to upload and install JEvents 2.2.8 on Joomla 2.5 to the point where I get a 'successfully installed' message and the configuration screen is displayed. When I try to save the configuration I get the following error:

Not Acceptable

An appropriate representation of the requested resource /administrator/index.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


I have tried uploading and installing the .zip file, and uploading the contents of the unzipped file to install from a directory with the same result both times.

Thank you for any advice you can give.
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Postby Geraint » Tue Apr 09, 2013 1:02 pm

It sounds as though you may have a security addon or setting on your server that is objecting to one of the names or content of the JEvents config - or possibly not capable of coping with the number of variables.

Most likely explanation is the suhosin patch for PHP - if this is enabled on your server try relaxing the constraints in it.
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Postby s32k » Tue Apr 09, 2013 1:20 pm

Thanks for the quick response. Do I need to ask my hosting provider about this? What I know about PHP and Linux/Unix would fit on the head of a pin (I'm a Windows body) and it sounds like I need someone with who has more access to the server settings than I have.
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Postby Tonyp » Tue Apr 09, 2013 3:45 pm

Hello,

I would ask your host if unsure. It can likely be overridden by a custom php.ini but check with your host.

Regards
Tony
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Postby s32k » Tue Apr 09, 2013 6:24 pm

Will do.

Thank you.
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Postby s32k » Thu Apr 11, 2013 8:22 am

I contacted our hosting provider who said the issue was caused due by mod_security rules restrictions. They excluded some rules for our domain and all is working now.

Thank you for your help.
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