By bobgregmac on Wednesday, 17 May 2017
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While trying to Manage Events | Edit a particular event I don't get to see the tools and toolbar or media from previously created events.
Hello,

Right so you mean the editor isn't loading. You had changed it to AcyMailing Editor, I have changed this back to TinyMCe and the editor is loading correctly.

Thanks
Tony
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Thursday, 25 May 2017 22:37
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Hello,

Please can you provide your JEvents Support Info and also confirm if this is happening on both front and backend?

Many thanks
Tony
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Thursday, 18 May 2017 10:08
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I'm not sure what your asking for in support info. I have an installed version of JEvents calendaring for me in a Joomla site that I've inherited from another admin. The problem is happening when I try to edit from the Joomla Control Panel under Components | JEvents. I seem to remember adding events with the ability to edit fonts, colors, add media and so on.
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Thursday, 18 May 2017 19:03
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PHP Version : 5.6.29
MySQL Version : 5.6.32-78.1-log
Server Information : Linux box423.bluehost.com 3.12.65-20161020.132.ELK6.x86_64 #1 SMP Thu Oct 20 23:36:20 CDT 2016 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 5000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0
Joomla : 3.7.1
component_com_jevents : 3.4.39
component_com_acymailing : 5.6.1
module_mod_acymailing : 3.7.0
module_mod_jevents_cal : 3.4.39
module_mod_jevents_custom : 3.4.39
module_mod_jevents_filter : 3.4.39
module_mod_jevents_latest : 3.4.39
module_mod_jevents_legend : 3.4.39
module_mod_jevents_switchview : 3.4.39
plugin_acymailing_acysmsfollowup : {__VERSION__}
plugin_acymailing_contentplugin : 3.7.0 (not enabled)
plugin_acymailing_managetext : 1.0.0
plugin_acymailing_online : 3.7.0
plugin_acymailing_share : 1.0.0
plugin_acymailing_stats : 3.7.0
plugin_acymailing_tablecontents : 1.0.0
plugin_acymailing_tagcontent : 3.7.0
plugin_acymailing_tagsubscriber : 5.6.1
plugin_acymailing_tagsubscription : 5.6.1
plugin_acymailing_tagtime : 5.6.1
plugin_acymailing_taguser : 5.6.1
plugin_acymailing_template : 5.6.1
plugin_acysms_acymailing : {__VERSION__}
plugin_content_jevents : 3.4.39
plugin_editors_acyeditor : 5.6.1
plugin_finder_jevents : 3.4.39
plugin_installer_jeventsinstaller : 3.4.39
plugin_search_eventsearch : 3.4.39
plugin_system_gwejson : 3.4.39
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Monday, 22 May 2017 02:58
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Hello,

Does the issue persist on the Joomla! Protostar Template?
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Monday, 22 May 2017 14:27
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Across the board the problem exist's with all three of the templates that are available.
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Monday, 22 May 2017 16:50
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Hello,

Can you check what is in your JEvents Custom CSS please?

Many thanks
Tony
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Monday, 22 May 2017 23:39
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/*
Document : jevcustom
Created on : 22-Apr-2013, 14:12:51
Author : Tony Partridge - GWE Systems Ltd
Description: To allow customisation of CSS Strings where they can never be lost.
Purpose of the stylesheet follows.
*/
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Monday, 22 May 2017 23:44
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Hello,

Please can you edit your JEvents Config and look for:

Select where you would like to see the Save, Save & Close and Cancel Toolbar when editing events.

Make sure this is set, and save it.

Many thanks
Tony
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Tuesday, 23 May 2017 11:02
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I've tried both positional choices "Top" and "Top & Bottom" without any effect on my problem. I've toggled back and forth between the two several times and alternated between just "Save" and "Save & Exit".
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Tuesday, 23 May 2017 16:42
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Please update your post with super user logins and I will take a look.

Many thanks
Tony
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Tuesday, 23 May 2017 16:51
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See attached,
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Tuesday, 23 May 2017 16:57
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Did you find anything out from taking a look at it?
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Thursday, 25 May 2017 04:55
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Hello,

Can you please confirm the domain. The first url you posted didn't include the .com or whatever it is.

Many thanks
Tony
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Thursday, 25 May 2017 09:06
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Sorry about that the domain is refugetemple.ca
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Thursday, 25 May 2017 16:04
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I cannot recreate your issue.

Works fine for me. See attached.

Many thanks
Tony
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Thursday, 25 May 2017 22:14
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Yes thats the same thing that I get but shouldnt we be seeing toolbars with the choice of adding clipart, font selection, links and so on
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Thursday, 25 May 2017 22:31
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Thank-you very much. Do you mind telling me where that editor change takes place? I not aware of any changes that I made.
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Friday, 26 May 2017 02:07
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This is set globally in Joomla -> Global Configuration.

Many thanks
Tony
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Friday, 26 May 2017 09:41
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Thanks for all your help on this Tony. Very much appreciated .
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Friday, 26 May 2017 18:20
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