By debrat29 on Friday, 24 May 2013
Posted in Pre-Sales
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Hello,

Having difficulties renewing subscription via Paypal also. Please send notice when problem resolved.


Thanks
Hello debrat29,

Could you please elaborate what issues you are having?

Many thanks
Tony
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Friday, 24 May 2013 21:11
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After completing cc info then pressing continue button screen loops back. No complaints or error messages.

Select cancel, return to site, select subscription again, arrive at cc info gathering screen, add data, press continue, screen loops back.

Closed browser a few times, tried again, no change in behavior.
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Friday, 24 May 2013 23:24
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There were some problems at paypal yesterday (see https://www.paypal-notify.com//eventnot ... SiteStatus) so can you try again today.

If that doesn't help can you try a different web browser e.g. Chrome, Firefox, Safari, Opera - or try deleting your paypal cookies. I know I once had problems where Paypal had set some cookies that meant was completely unable to login to Paypal until I manually deleted them.
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Saturday, 25 May 2013 10:09
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