Tuesday, 30 August 2016
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Hello,

We'd like to renew our subscription that was formerly "Gold". But we don't use RSVpro. So I guess a silver Grade would be enough. Can't find any way to change that in the "renew" process. Is this possible ?

Thanks

Grégoire
Tuesday, 30 August 2016 07:47
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Hello Grégoire,

It's worth noting that the silver membership is also only 6months. So you still get better value for money on the Gold membership.

If you still wish to proceed, the day before expiry take out the silver membership and send Geraint a PM and he will issue a 20% refund for renewing before expiry.

Many thanks
Tony
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