Hello,

In the module can you set 'ignore filters' I suspect a filter is being set and when you save the module it clears filters.

Many thanks
Tony

Thanks for this, now set as advised above so see if that sorts the problem....

Just happened again, reset as described above but doesn't seem to be a filter issue. Any possible causes?

Neil

Hi Neil,

When it happens again can you enable debug mode and look for the events query at the bottom of the page?

Hi Tony,

Thanks for replying again.
How do I get into deBug Mode? And then which page and where?

So in Joomla Global config you will see Debug mode, if you enable this at the bottom fo all your pages you will see a collapsible bottom nav. If you select Database Queries this will expand and look for once with event in it like vevent_detail. It should have rows: 0 at the top which will show it found no results. Copy the query and it should show us what filters/ criteria that are applying.

Question, do you remotely import any events on a cron job?

Hi Tony,

Found it, thanks. Only problem is that when enabled this appears on every page for anyone visiting the site. Is it possible to make this visible to administrator level only?

If not I'll conduct this late one night when the site is quiet. All events are posted either by myself or my colleague. Apart from our site developer we are the only ones with access anywhere.

Thanks,

Neil

Hello Neil,

Sure you can. Go to Joomla! Plugins -> Debug -> Set the access level.

Many thanks
Tony

Went through the Database Queries as instructed - very long. Found only two 'event' entries - both nearly at the end - and screen grabs attached.

Hello,

There are no filters on those queries I would expect something more like the attached?

Many thanks
Tony

Hi Tony,

It's happened twice again today, attached are screen grabs of the three Queries that include 'events'.

It's been reset since but this as taken when still out.

Neil

Were any of those queries showing no events? Because they are returning events i.e. 15 and 48.

Is there a common way to replicate the issue?

What was showing was something like the attached (taken from a previous 'out'.

Panel says 'No events', whereas it should appear as the other attachment, showing a list of events

This just happens for no apparent reason, certainly nothing being done in Admin.

Could I get a clone of your site with akeeba for instance so I can try to replicate it?

Hi Tony,

Let me know what you would need. It's a large site.

One other (and unrelated) question - we use images to display event details, much easier than rekeying and reformatting etc. Is there any way that we can get the image displayed to resize as the page gets squeezed?

Ads in the sidebar b then overlay the images

In Safari there is a small bit of resizing, in Chrome - (almost?) nothing.

An example below:

Ok no problem if it is large then lets hang fire on that.

Can you setup the target menu item for the modules and also create a JEvents Menu item to view all events, this is what the target menu item should be.

This will improve SEF and actually very possibly fix your issue, as I suspect some of the category filters are being applied from the clicking into events because they don't have a target menu item.

Also, make sure all categories are not selected in the module if you want to select all categories.

Can you SS the text issue?

Many thanks
Tony

Hi Tony,

The problem seems to occur mainly in Chrome. Attached is a screen grab that I've just done with Chrome on the left and Safari on the right. Same width of window for each browser but the image doesn't rescale in Chrome, although this is fine in Safari. Same image - it's the same event listing but viewed via different browsers.

Central image ('Crofton') is .jpg, 'saved for web' in photoshop - as are all images used. Story pics don't get this problem in Chrome, they scale down OK and don't end up with the right hand sidebar becoming superimposed.

Any ideas?

Neil

Hello,

Try adding this to your JEvents Custom CSS:

.contentpaneopen {max-width:L 100%;display:block;}

Many thanks
Tony

Hi Tony,

Just done this - see attached image but no difference. May have added the code incorrectly?

Neil

Remove */ above it since it's not opened anywhere then visit in a new browser or in-private.

Many thanks
Tony