Jevents primary key error
By Guest on Thursday, 25 April 2019
Posted in JEvents (Free Access)
Replies 5
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Hi,

We are having some problems creating and editing events, we get the error attached. I've checked all the forum responses about user authorisation, but does't works also auto incremental on the database and it's correct, the events are saved on the database with the correct id but the error says other event id.

The events is saved but with 1970 date and its not possible to modify. Images attached.

Thanks
That should be resolved for creating events now. Some repetitions were already in there and the auto incremental value was lower. I've created two events successfully and edited two fine as well.

Many thanks
Tony
Guest
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Tuesday, 30 April 2019 12:30
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Hello,

So this sounds like someone has restored your database? It's auto incremental value is lower than what is allowed. i.e. key 69 (event with id 69) already exists.

Can you provider super user and database logins to the site detail private tab attached and we can login and take a look at fixing this for you.

Many thanks
Tony
Guest
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Friday, 26 April 2019 18:50
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Hi Tonyp,

Thanks for your message. As long as i know nobody has changed the database. I´ve checked the incremental value and its ok.

Login details attached.

Thanks again.
Guest
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Monday, 29 April 2019 10:40
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Thanks for your help Tonyp! it works now.
Guest
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Tuesday, 30 April 2019 15:32
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Great to hear!
Guest
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Tuesday, 30 April 2019 17:10
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