Event notification URLs result in 404s
By Guest on Wednesday, 03 May 2017
Posted in JEvents (Free Access)
Replies 3
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Views 736
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Hello,

I have a client's website that uses the JEvents - Event Notifications and Messages plugin for notifying website subscribers of new events posted.

In the event notifcation message that is sent out - any links that have been entered in the event description (data from the tag {DESCRIPTION} ) are coming through containing /plugins/jevents/jevnotify/ in the URL which results in a 404 error - however when viewing the event via the event calendar on the website the url goes to the correct page.

Do you have any suggestions on how this can be fixed so that the URLs do not contain /plugins/jevents/jevnotify/ and go to the correct page?

Your advice is very much appreciated.

Thank you.

Gemma
Hello Gemma,

Can you please provide a copy of the JEvents Support Info from the JEvents cPanel.

Many thanks
Tony
Guest
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Wednesday, 03 May 2017 10:45
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Hi Tony,

Sorry about that, here it is:



PHP Version : 5.6.30

MySQL Version : 5.6.35

Server Information : Linux c2s4-1e-syd.hosting-services.net.au 2.6.32-673.26.1.lve1.4.18.el6.x86_64 #1 SMP Fri Oct 21 11:58:14 EDT 2016 x86_64

Fix jQuery? : Yes

Load JEvents Bootstrap CSS? : Yes

Max Input Vars ? : 1000

Club code set? : No  

User Agent : Mozilla/5.0 (Windows NT 10.0; rv:53.0) Gecko/20100101 Firefox/53.0  

Joomla : 3.4.6

component_com_jevents : 3.4.4

component_com_sh404sef : 4.4.9.2487 (sh404sef system plugins not enabled)

component_com_jce : 2.5.2

module_mod_jevents_cal : 3.4.4

module_mod_jevents_custom : 3.4.4

module_mod_jevents_filter : 3.4.4

module_mod_jevents_latest : 3.4.4

module_mod_jevents_legend : 3.4.4

module_mod_jevents_notify : 3.0.5

module_mod_jevents_switchview : 3.4.4

plugin_content_jevents : 3.4.4

plugin_finder_jevents : 3.4.4

plugin_jevents_jevnotify : 3.0.14

plugin_search_eventsearch : 3.4.4

plugin_system_gwejson : 3.4.4


Thanks
Guest
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Thursday, 04 May 2017 05:04
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Hello,

I am afraid we cannot support Joomla! 3.4.6. Please upgrade to:3.6.5 or 3.7.0. And update all the out of date JEvents plugins too.

Many thanks
Tony
Guest
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Tuesday, 09 May 2017 13:35
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