Thursday, 28 September 2023
  8 Replies
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0
Votes
Undo
Hello,
after a joomla upgrade 3.10.12 and a Jevents upgrade 3.6.67 the event screen creation doesn't work anymore.
When I click on the + creation a white screen appears...
I have started a Joomla debug but nothing, Even the debug console has desappeared on this white screen and no message on the debug file.
So I can't create new events.
See my config:
CB configuration.jpg
Regards
djeepee set the post as Critical priority — 2 years ago
djeepee set the type of the post as  Technical — 2 years ago
Friday, 29 September 2023 10:40
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#232436
0
Votes
Undo
Enable maximum error reporting in the Joomla config too.

If its still a white screen then check the error logs on your server - its possible your web server is configured to never display error messages to the browser so you would need to check the logs.
Saturday, 30 September 2023 19:06
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#232454
0
Votes
Undo
Hello,
thank you for your answer.
I m sorry but I sended you a wrong file!!!
Anyway I have modified the debug option and I can send you three files . see attached files.
Wednesday, 04 October 2023 13:57
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#232486
0
Votes
Undo
Hello I don't know why but my last message has been deleted.
So I re post il . After a new debug parameter I send you these debug files.
Could you give an answer?
Regargs
Wednesday, 04 October 2023 13:59
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#232487
0
Votes
Undo
And the error logs are displayed on the different pages before the creation event page..
Friday, 06 October 2023 11:19
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#232543
0
Votes
Undo
Enable maximum error reporting in the Joomla config too.


Did you try this?

What you need is the web server error logs not the Joomla error logs - but enabling Joomla debug mode should be enough
Wednesday, 11 October 2023 16:19
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#232615
0
Votes
Undo
Hello,
I have found the web server log of my last test (04/10/23). Here you should find an extract of the session jevent access.
Could you see something?
Regards
Djeepee
Monday, 16 October 2023 15:01
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#232643
0
Votes
Undo
Hello,
as no answer, I have tried to install an old Jevents version (3.4.57) but it's doesn't work I couldn't login to my web site. So restore the current version. I also tryed to create a new calendar administrator, same jevents creation white page.
I think to uninstall the jevents moduls and maybe reinstall it again...
Any advice???
Regards
Sunday, 29 October 2023 12:45
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#232762
0
Votes
Undo
The logs you uploaded are the access logs not the error logs.

The problem we are trying to resolve it to find the error message when you get a white screen - without this information its rather hard to isolate what is going on

You could try disabling any JEvents and content plugins you have temporarily
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