Sunday, 15 November 2015
  12 Replies
  1.6K Visits
0
Votes
Undo
Hello,

I cannot create or edit events in the backend on my live side (iheasther.de).
I tested JEvents on my local installation and everything was working perfectly fine. Then I copied my local set up using Akeeba Backup to my live side at my hoster.
When I try to add or edit events nothings happens for a while. Then the Category field gets a red frame. When I click again on Save I get the message A category has to be selected although the Category field is filled and the the category exists.

Here's the version summary from the JEvents components side of my live side.

PHP Version : 5.5.29
MySQL Version : 5.5.45-log
Server Information : SunOS localhost 5.10 Generic_142901-13 i86pc
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Load JEvents Bootstrap JS? : Yes
Max Input Vars ? : 4000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
Joomla : 3.4.5
component_com_jevents : 3.4.3
component_com_jce : 2.5.11
module_mod_jevents_cal : 3.4.3
module_mod_jevents_custom : 3.4.3
module_mod_jevents_filter : 3.4.3
module_mod_jevents_latest : 3.4.3
module_mod_jevents_legend : 3.4.3
module_mod_jevents_switchview : 3.4.3
plugin_content_jevents : 3.4.3
plugin_finder_jevents : 3.4.3 (not enabled)
plugin_search_eventsearch : 3.4.3
plugin_system_gwejson : 3.4.3
Monday, 16 November 2015 06:33
·
#160067
0
Votes
Undo
Hello Peter,

Welcome to JEvents!

I'm sorry to hear of your troubles. Can you view your browsers console when editing an event? Do you see any errors?

Have you customised the Event Edit Page custom layout at all?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Wednesday, 18 November 2015 19:38
·
#160068
0
Votes
Undo
Hello,

I did not customised the Event Edit Page.

Here's the browser console output when I try to create an event. It shows the same behaviour as editing an event.


Leerer String an getElementById() übergeben. jquery.min.js:2:0
chrome://browser/content/browser.xul : Unable to run script because scripts are blocked internally. <unbekannt>
Leerer String an getElementById() übergeben. jquery.min.js:2:0
GET
http://www.iheasther.de/administrator/index.php [HTTP/1.1 200 OK 733ms]
GET
http://www.iheasther.de/components/com_jevents/assets/css/eventsadmin.css [HTTP/1.1 304 Not Modified 33ms]
GET
http://www.iheasther.de/administrator/components/com_jevents/assets/css/jev_cp.css [HTTP/1.1 304 Not Modified 61ms]
GET
http://www.iheasther.de/administrator/templates/isis/css/template.css [HTTP/1.1 304 Not Modified 61ms]
GET
http://www.iheasther.de/media/system/js/core.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery-noconflict.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery-migrate.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/mootools-core.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/mootools-more.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/bootstrap.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/components/com_jevents/assets/js/jQnc.js [HTTP/1.1 304 Not Modified 57ms]
GET
http://www.iheasther.de/administrator/templates/isis/js/template.js [HTTP/1.1 304 Not Modified 60ms]
GET
http://www.iheasther.de/administrator/components/com_jevents/assets/images/cpanel/EventsCool.png [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/administrator/templates/isis/favicon.ico [HTTP/1.1 200 OK 0ms]
getAttributeNode() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen getAttribute(). mootools-core.js:108:0
GET
http://www.iheasther.de/administrator/components/com_jevents/assets/images/cpanel/CategoriesHot.png [HTTP/1.1 304 Not Modified 34ms]
Leerer String an getElementById() übergeben. jquery.min.js:2:0
GET
http://www.iheasther.de/administrator/index.php [HTTP/1.1 200 OK 854ms]
GET
http://www.iheasther.de/components/com_jevents/assets/css/eventsadmin.css [HTTP/1.1 304 Not Modified 32ms]
GET
http://www.iheasther.de/administrator/templates/isis/css/template.css [HTTP/1.1 304 Not Modified 65ms]
GET
http://www.iheasther.de/media/system/js/core.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery-noconflict.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery-migrate.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/mootools-core.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/mootools-more.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/bootstrap.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/components/com_jevents/assets/js/jQnc.js [HTTP/1.1 304 Not Modified 53ms]
GET
http://www.iheasther.de/components/com_jevents/assets/js/editpopupJQ.js [HTTP/1.1 304 Not Modified 56ms]
GET
http://www.iheasther.de/administrator/templates/isis/js/template.js [HTTP/1.1 304 Not Modified 56ms]
GET
http://www.iheasther.de/administrator/templates/isis/favicon.ico [HTTP/1.1 200 OK 0ms]
getAttributeNode() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen getAttribute(). mootools-core.js:108:0
Leerer String an getElementById() übergeben. jquery.min.js:2:0
POST
http://www.iheasther.de/administrator/index.php [HTTP/1.1 200 OK 1337ms]
GET
http://www.iheasther.de/components/com_jevents/assets/css/eventsadmin.css [HTTP/1.1 304 Not Modified 32ms]
GET
http://www.iheasther.de/media/system/css/calendar-jos.css [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/css/chosen.css [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/com_jevents/css/bootstrap.css [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/administrator/templates/isis/css/template.css [HTTP/1.1 304 Not Modified 61ms]
GET
http://www.iheasther.de/media/system/js/core.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery-noconflict.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/jquery-migrate.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/mootools-core.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/mootools-more.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/bootstrap.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/components/com_jevents/assets/js/jQnc.js [HTTP/1.1 304 Not Modified 61ms]
GET
http://www.iheasther.de/components/com_jevents/assets/js/editicalJQ.js [HTTP/1.1 304 Not Modified 61ms]
GET
http://www.iheasther.de/components/com_jevents/assets/js/JevStdRequiredFieldsJQ.js [HTTP/1.1 304 Not Modified 62ms]
GET
http://www.iheasther.de/media/system/js/html5fallback.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/calendar.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/system/js/calendar-setup.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/media/jui/js/chosen.jquery.min.js [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/administrator/templates/isis/js/template.js [HTTP/1.1 304 Not Modified 61ms]
GET
http://www.iheasther.de/administrator/index.php [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/administrator/index.php [HTTP/1.1 200 OK 0ms]
GET
http://www.iheasther.de/administrator/templates/isis/favicon.ico [HTTP/1.1 200 OK 0ms]
getAttributeNode() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen getAttribute(). mootools-core.js:108:0
GET
http://www.iheasther.de/administrator/index.php [HTTP/1.1 200 OK 0ms]
Leerer String an getElementById() übergeben. jquery.min.js:2:0
chrome://browser/content/browser.xul : Unable to run script because scripts are blocked internally. <unbekannt>
Leerer String an getElementById() übergeben. jquery.min.js:2:0

Thursday, 19 November 2015 01:02
·
#160069
0
Votes
Undo
Hello,

Are you editing events in the front or backend of Joomla!?

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Thursday, 19 November 2015 09:56
·
#160070
0
Votes
Undo
Have you disabled Javascript by any chance?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Friday, 20 November 2015 17:15
·
#160071
0
Votes
Undo
I'm editing the events in the backend. Javqscrpt is Not disabled.
Sunday, 22 November 2015 15:25
·
#160072
0
Votes
Undo
Hello,

it is a problem with my browser.
If I use Firefox - my default browser - I'm not able to create or edit events in the backend on my life server.
I just gave it a try with Microsoft Edge and I could edit and create events without problems. It looks like Firefox does not like something that's coming back from my life side if I change an event. But it is still strange that it works using Firefox on my local installation.
Monday, 23 November 2015 09:38
·
#160073
0
Votes
Undo
What Browser extensions have you installed? Any javascript error messages you see?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Monday, 23 November 2015 13:22
·
#160074
0
Votes
Undo
Hello,

I've tested with firefox and it works perfectly.

I would just ask what Geraint asked above also.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Thursday, 26 November 2015 15:27
·
#160075
0
Votes
Undo
Hello,

I installed the Norton Identity Safe extension and this is causing the trouble. When I disable it everything is working fine. For what reason ever it blocks the execution of the script and therefore it is not possible to edit or create an event.
Thursday, 26 November 2015 15:44
·
#160076
0
Votes
Undo
It's possibly identifying any of the input fields as an identity field and detecting some issues. You should be able to get a report of the block. If so, please let us know the result so that we can check if it's an issue with our tool.

Best!
Sunday, 06 December 2015 16:04
·
#160077
0
Votes
Undo
Hi,

unfortunately - or better to say luckyly - I cannot reproduce the problem anylonger. I was able to create and edit events today. As I recently updated the Norton plugin I assume it was a problem with the Norton plugin and not with your tool.

Thanks for your replies and your effort to support me.
Sunday, 06 December 2015 23:06
·
#160078
0
Votes
Undo
Great! Thanks for letting us know.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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