Friday, 04 January 2019
  1 Replies
  1K Visits
0
Votes
Undo
I am having trouble accessing the config screen. When I click the icon, it takes me to the attached picture. I can click the radio buttons, but cannot save anything.

Please note, I took the JEvents Club Member Updater Access Code out for the image.

*edited to add the support info*


PHP Version : 7.2.13
MySQL Version : 5.5.5-10.2.21-MariaDB
Server Information : Linux us506.directrouter.com 2.6.32-896.16.1.lve1.4.54.el6.x86_64 #1 SMP Wed May 2 07:43:19 EDT 2018 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 3000
Club code set? : Yes
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
Joomla : 3.9.1
component_com_jevents : 3.4.48
component_com_jce : 2.6.28
component_com_acymailing : 5.10.4
module_mod_acymailing : 3.7.0
module_mod_jevents_cal : 3.4.48
module_mod_jevents_calendarplus : 3.4.1
module_mod_jevents_custom : 3.4.48
module_mod_jevents_filter : 3.4.48
module_mod_jevents_latest : 3.4.48
module_mod_jevents_legend : 3.4.48
module_mod_jevents_paidsubs : 3.0.1
module_mod_jevents_slideshow : 3.4.3
module_mod_jevents_switchview : 3.4.48
layout_JEventsFlatplusLayout : 3.4.15
layout_JEventsFloatLayout : 3.4.6
layout_JEventsIconicLayout : 3.5.6
layout_JEventsSmartphoneLayout : 3.4.1
plugin_acymailing_acysmsfollowup : {__VERSION__}
plugin_acymailing_contentplugin : 3.7.0
plugin_acymailing_managetext : 1.0.0
plugin_acymailing_online : 3.7.0
plugin_acymailing_share : 1.0.0
plugin_acymailing_stats : 3.7.0
plugin_acymailing_tablecontents : 1.0.0
plugin_acymailing_tagcontent : 3.7.0
plugin_acymailing_tagsubscriber : 5.10.4
plugin_acymailing_tagsubscription : 5.10.4
plugin_acymailing_tagtime : 5.10.4
plugin_acymailing_taguser : 5.10.4
plugin_acymailing_template : 5.10.4
plugin_acysms_acymailing : {__VERSION__}
plugin_content_jevents : 3.4.48
plugin_editors_acyeditor : 5.10.4
plugin_finder_jevents : 3.4.48
plugin_installer_jeventsinstaller : 3.4.48
plugin_jevents_jevfiles : 3.7.15
plugin_jevents_jevpaidsubs : 3.0.1 (not enabled)
plugin_jevents_jevrsvp : 3.0.4 (not enabled)
plugin_search_eventsearch : 3.4.48
plugin_system_gwejson : 3.4.44
Tuesday, 08 January 2019 09:28
·
#208023
Accepted Answer
0
Votes
Undo
Hello,

So that is a PHP Error I suspect it is caused by JEvents Paid subs since it hasn't been setup. Can you please uninstall this one for now and try again?

Failing that please provide super user logins and I'll get it resolved for you.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

Tuesday, 08 January 2019 09:28
·
#208023
Accepted Answer
0
Votes
Undo
Hello,

So that is a PHP Error I suspect it is caused by JEvents Paid subs since it hasn't been setup. Can you please uninstall this one for now and try again?

Failing that please provide super user logins and I'll get it resolved for you.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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