By Guest on Friday, 04 January 2019
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I am having trouble accessing the config screen. When I click the icon, it takes me to the attached picture. I can click the radio buttons, but cannot save anything.

Please note, I took the JEvents Club Member Updater Access Code out for the image.

*edited to add the support info*


PHP Version : 7.2.13
MySQL Version : 5.5.5-10.2.21-MariaDB
Server Information : Linux us506.directrouter.com 2.6.32-896.16.1.lve1.4.54.el6.x86_64 #1 SMP Wed May 2 07:43:19 EDT 2018 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 3000
Club code set? : Yes
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
Joomla : 3.9.1
component_com_jevents : 3.4.48
component_com_jce : 2.6.28
component_com_acymailing : 5.10.4
module_mod_acymailing : 3.7.0
module_mod_jevents_cal : 3.4.48
module_mod_jevents_calendarplus : 3.4.1
module_mod_jevents_custom : 3.4.48
module_mod_jevents_filter : 3.4.48
module_mod_jevents_latest : 3.4.48
module_mod_jevents_legend : 3.4.48
module_mod_jevents_paidsubs : 3.0.1
module_mod_jevents_slideshow : 3.4.3
module_mod_jevents_switchview : 3.4.48
layout_JEventsFlatplusLayout : 3.4.15
layout_JEventsFloatLayout : 3.4.6
layout_JEventsIconicLayout : 3.5.6
layout_JEventsSmartphoneLayout : 3.4.1
plugin_acymailing_acysmsfollowup : {__VERSION__}
plugin_acymailing_contentplugin : 3.7.0
plugin_acymailing_managetext : 1.0.0
plugin_acymailing_online : 3.7.0
plugin_acymailing_share : 1.0.0
plugin_acymailing_stats : 3.7.0
plugin_acymailing_tablecontents : 1.0.0
plugin_acymailing_tagcontent : 3.7.0
plugin_acymailing_tagsubscriber : 5.10.4
plugin_acymailing_tagsubscription : 5.10.4
plugin_acymailing_tagtime : 5.10.4
plugin_acymailing_taguser : 5.10.4
plugin_acymailing_template : 5.10.4
plugin_acysms_acymailing : {__VERSION__}
plugin_content_jevents : 3.4.48
plugin_editors_acyeditor : 5.10.4
plugin_finder_jevents : 3.4.48
plugin_installer_jeventsinstaller : 3.4.48
plugin_jevents_jevfiles : 3.7.15
plugin_jevents_jevpaidsubs : 3.0.1 (not enabled)
plugin_jevents_jevrsvp : 3.0.4 (not enabled)
plugin_search_eventsearch : 3.4.48
plugin_system_gwejson : 3.4.44
Hello,

So that is a PHP Error I suspect it is caused by JEvents Paid subs since it hasn't been setup. Can you please uninstall this one for now and try again?

Failing that please provide super user logins and I'll get it resolved for you.

Many thanks
Tony
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Tuesday, 08 January 2019 09:28
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