By pto on Tuesday, 01 December 2015
Replies 35
Likes 0
Views 2.6K
Votes 0
Hi

My web site has been successfully importing from a Google calendar for several years and now all of a sudden it is failing with the above error message. I keep the JEvents component up to date and nothing has changed in the Google calendar. Any suggestions please?

Thanks,

Mike


PHP Version : 5.4.45
MySQL Version : 5.5.46-cll-lve
Server Information : Linux whitestar8.lightning1.net 2.6.32-531.29.2.lve1.3.11.10.el6.x86_64 #1 SMP Fri Jun 12 15:09:02 EDT 2015 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 1000
Club code set? : Yes
User Agent : Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
Joomla : 3.4.5
component_com_jevents : 3.4.4
component_com_jce : 2.5.11
module_mod_jevents_cal : 3.4.4
module_mod_jevents_custom : 3.4.4
module_mod_jevents_filter : 3.4.4
module_mod_jevents_latest : 3.4.4
module_mod_jevents_legend : 3.4.4
module_mod_jevents_switchview : 3.4.4
layout_iconic : 3.4.5
layout_ruthin : 3.2.4
plugin_content_jevents : 3.4.4
plugin_finder_jevents : 3.4.4
plugin_jevents_jevcustomfields : 3.1.23
plugin_jevents_jevfiles : 3.0.13
plugin_search_eventsearch : 3.4.4
plugin_system_gwejson : 3.4.4
Hello,

Please can you provide the link to where it is coming from?

Is it possible your host has done some server updates?

Many thanks
Tony
·
Tuesday, 01 December 2015 09:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for the quick reply Tony.

I've sent you a PM.

Mike
pto
·
Tuesday, 01 December 2015 09:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mike,

I just tried and had no errors pulling in that URL into my localhost site.

I suspect your host may have made some changes recently. Can you access Shell on your server?

Many thanks
Tony
·
Tuesday, 01 December 2015 09:41
·
0 Likes
·
0 Votes
·
0 Comments
·
Tony

How odd.

I have limited access to the server via a Plesk control panel.

Mike
pto
·
Tuesday, 01 December 2015 09:55
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mike,

Can you ask your host why it maybe failing? Ask them to check if the server can access that link via curl and wget?

It's usually an outbound block to cause the error. Or the https isn't being validated which the server check will confirm.

Thanks
Tony
·
Tuesday, 01 December 2015 10:03
·
0 Likes
·
0 Votes
·
0 Comments
·
Tony

I shall do that and report back!

Thanks,

Mike
pto
·
Tuesday, 01 December 2015 10:06
·
0 Likes
·
0 Votes
·
0 Comments
·
OK, my web host reports that all tests have passed, and that they can access the link from another server and a localhost. I can also access it from my localhost. They think there's a problem with the link.

Oddly enough, although I still get the error message, our Forthcoming Events module has now been updated ...

Mike
pto
·
Tuesday, 01 December 2015 16:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mike,

How often have you set the cron job to update the link?

Many thanks
Tony
·
Tuesday, 01 December 2015 16:59
·
0 Likes
·
0 Votes
·
0 Comments
·
Once a day at 0900hrs
pto
·
Tuesday, 01 December 2015 18:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Its possible there was a temporary problem at Google - I had another user reporting a problem a couple of days ago and a few hours later the URL was working again.
·
Wednesday, 02 December 2015 10:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Geraint

Well I still get the error message on my live site back end, but not on my localhost.

However the Latest Events module appears to have picked up recent changes in the Google calendar so I shall stop worrying about it for now.

Thank you,

Mike
pto
·
Wednesday, 02 December 2015 11:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mike,

It is very possible Google at having hit limits or glitches. As all we do is fetch the URL and from use calling the URL there are many different variables that could cause the issue.

Glad it is updating intermittently though!

Many thanks
Tony
·
Wednesday, 02 December 2015 23:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

I've got the same problem here, It used to update using a cron job, but stopped working. Updated the Jevents to the latest version. The ical-links are correct (I can download them, they look fine), and ical output of Outlook Calendar is working on my installation.

Many thanks,

Stefan

EDIT: cron job stopped working, but it's not a cron job problem since manual updating doesn't work either
·
Thursday, 10 December 2015 15:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Just to confirm I'm still getting the same error message when I do a manual update.

Mike
pto
·
Thursday, 10 December 2015 15:11
·
0 Likes
·
0 Votes
·
0 Comments
·
If you access the ics URL in a web browser straight after you see the error message from a manual update what do you get?
·
Thursday, 10 December 2015 17:08
·
0 Likes
·
0 Votes
·
0 Comments
·
For example this file (zipped it because I was not allowed to upload a file with the .ics extension). Thanks for your quick response Geraint!

EDIT: added smaller file with less events. Maybe easier to find the problem? [attachment=0:2xey35r9]<!-- ia0 -->basic (5).rar<!-- ia0 -->[/attachment:2xey35r9]
I think there is a problem due to repeating events, but I'm not really sure about that.
·
Thursday, 10 December 2015 17:27
·
0 Likes
·
0 Votes
·
0 Comments
·
I had no problems importing either of these files but to test it properly from Google I will need the google URL. If the events are private you can send the URL via PM.
·
Friday, 11 December 2015 09:16
·
0 Likes
·
0 Votes
·
0 Comments
·
They are not that private

https://calendar.google.com/calendar/ic ... /basic.ics

https://calendar.google.com/calendar/ic ... /basic.ics

Jevents support information

PHP Version : 5.3.29-pl0-gentoo
MySQL Version : 5.1.67-log
Server Information : Linux leeuwarden 3.2.12-gentoo #2 SMP Mon Apr 2 09:56:27 CEST 2012 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 1000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.80 Safari/537.36
Joomla : 3.4.5
component_com_jevents : 3.4.4
component_com_jce : 2.5.11
module_mod_jevents_cal : 3.4.4
module_mod_jevents_custom : 3.4.4
module_mod_jevents_filter : 3.4.4
module_mod_jevents_latest : 3.4.4
module_mod_jevents_legend : 3.4.4
module_mod_jevents_switchview : 3.4.4
plugin_content_jevents : 3.4.4
plugin_finder_jevents : 3.4.4 (not enabled)
plugin_search_eventsearch : 3.4.4
plugin_system_gwejson : 3.4.4
·
Friday, 11 December 2015 12:38
·
0 Likes
·
0 Votes
·
0 Comments
·
They imported fine to my server

Is this your desktop development machine? The version of PHP, MySQL and Linux are very old (all 3 years old) - I wonder if this could be part of your problem?
·
Friday, 11 December 2015 17:30
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you. I will check it with my hoster. It's not a development machine, but a hosting service for Scouting groups.
·
Monday, 14 December 2015 10:03
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post