By danyvs on Sunday, 25 April 2021
Posted in Pre-Sales
Replies 6
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Hello,


Recently I've updated to version 3.6.13
After that we are unable to edit existing or to make new events.

Can you please help us?

Thanks
Dany
Hey Dany,

Can you please provide super user logins?

Many thanks
Tony
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Monday, 26 April 2021 10:04
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Hello Tony,


No problem, do I send you this user information by mail?


Grtz Dany
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Monday, 26 April 2021 22:09
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Hi Dany,

I can't see any email?

Many thanks
Tony
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Tuesday, 27 April 2021 13:37
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Hello Tony,

If you give me an e-mailadres, then I can send the login.

Thanks
Dany
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Tuesday, 27 April 2021 15:49
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Hello,

In the meantime we are more than 10 days further and I still cannot create events.
Is there no one who can help us?
It's also not safe to put super user data here, for the backend of our website, is it?
We have paid for a membership for a working component and apparently are not getting any answers or support.

We look forward to a quick and resolving answer.

Thanks Dany
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Wednesday, 05 May 2021 15:05
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Hello Dany,

I am so sorry. we have been having huge issues with an influx of support and using the forums. We are coming up with a strategy to manage this better moving forward.

In the meantime I have fixed the backend event saving, you had enable the Custom Fields file 'Programma' and set 3 fields to required but did not set a required message. I set the messages within each field so it now alerts people and it's understandbale.

Many thanks
Tony
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Thursday, 06 May 2021 10:32
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