By longshanks on Monday, 08 August 2016
Replies 5
Likes 0
Views 2.2K
Votes 0
It appears to have installed but I got an error message
-
Incorrect index name 'key_evid' SQL=ALTER TABLE #__jevents_catmap ADD INDEX key_evid ( evid)
Package Update: There was an error installing an extension: com_jevents.zip
Hello,

Were you updating your system?

Can you access the JEvents backend to view the support information?

Many thanks
Tony
·
Tuesday, 09 August 2016 09:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Here's the info. It says in a couple of places that I'm running 3.4.17, but the following shows differently. Running on localhost

PHP Version : 5.4.3
MySQL Version : 5.5.24-log
Server Information : Windows NT LAPTOP 6.2 build 9200 (Unknown Windows version Home Premium Edition) AMD64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 3000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 6.3; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Joomla : 3.6.2
component_com_jevents : 3.4.16
component_com_jce : 2.5.20
module_mod_jevents_cal : 3.4.16
module_mod_jevents_custom : 3.4.16
module_mod_jevents_filter : 3.4.16
module_mod_jevents_latest : 3.4.16
module_mod_jevents_legend : 3.4.16
module_mod_jevents_switchview : 3.4.16
plugin_content_jevents : 3.4.16
plugin_finder_jevents : 3.4.16
plugin_search_eventsearch : 3.4.16
plugin_system_gwejson : 3.4.16
·
Tuesday, 09 August 2016 19:19
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

Are you migrating from a really old installation?

Many thanks
Tony
·
Tuesday, 09 August 2016 21:25
·
0 Likes
·
0 Votes
·
0 Comments
·
I had migrated from an older version which went well with no errors. Then along came J6.2, so I updated to it. Then I updated from JEV 3.4.15 (I think) and got the error.
·
Wednesday, 10 August 2016 11:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

Can you delete the indexes from your category #__jevents_catmap table and try again?

Many thanks
Tony
·
Wednesday, 10 August 2016 12:45
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post