Tuesday, 19 April 2016
  2 Replies
  1.5K Visits
0
Votes
Undo
hi

I purchased silver membership last friday, but this website does not recognise me. I have
received no membership information

I have sent an email via the website contact form and to customer.service at gwesystems.com

NOTHING

what is happening?

when can I get my silver membership?

ross
Tuesday, 19 April 2016 10:35
·
#169484
0
Votes
Undo
Hello Ross,

We are most certainly here! I'm very sorry to here of your issues. Could you please PM me your Paypal transaction number and ideally a screenshot of your paypal receipt?

To confirm, is this the username you used to register?

Many thanks
Tony

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Tuesday, 19 April 2016 14:48
·
#169485
0
Votes
Undo
Sorry for the delay in processing your account upgrade - for some reason Paypal didn't send us the notification message.

I have now manually upgraded your account and extended your subscription by one month to compensate for the inconvenience.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

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