Cannot edit events since update to 3.4.13
By zhidoni on Thursday, 07 July 2016
Posted in JEvents (Free Access)
Replies 9
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Views 1.5K
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When I click on the pen icon to edit an event, the screen dims, but no dialogue box appears. here is the support information:


PHP Version : 5.3.29

MySQL Version : 5.6.28-76.1-log

Server Information : Linux serv01.siteground195.com 3.12.18-clouder0 #1 SMP Wed Jan 20 00:00:07 EET 2016 x86_64

Fix jQuery? : Yes

Load JEvents Bootstrap CSS? : Yes

Max Input Vars ? : 3000

Club code set? : No  

User Agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36  

Joomla : 3.4.4

component_com_jevents : 3.4.13

component_com_sh404sef : 4.4.6.2271

component_com_jce : 2.4.6

component_com_comprofiler : 2.0.7

module_mod_jevents_cal : 3.4.13

module_mod_jevents_custom : 3.4.13

module_mod_jevents_filter : 3.4.13

module_mod_jevents_latest : 3.4.13

module_mod_jevents_legend : 3.4.13

module_mod_jevents_switchview : 3.4.13

plugin_content_jevents : 3.4.13

plugin_finder_jevents : 3.4.13 (not enabled)

plugin_search_eventsearch : 3.4.13

plugin_system_gwejson : 3.4.13
Hello,

Firstly you need to upgrade to Joomla! 3.4.8 or 3.5.1 immediately.

Also SH404 is very out of date, this is now on 4.7 and so is Community Builder, that is now on V 2.0.14.

Next can you try it with the standard Joomla! Template does it work then? If so, it's likely your template isn't handling jQuery / mootools correctly.

Many thanks
Tony
tonyp
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Thursday, 07 July 2016 09:48
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is it possible to revert to the previous version, while i sort things out?
zhidoni
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Thursday, 07 July 2016 17:09
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Hello,

You should be able to restore your site to a previous backup. Failing to have taken one, you can re-install a previous version yes. See:

https://www.jevents.net/downloads/categ ... events-3-1

Many thanks
Tony
tonyp
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Thursday, 07 July 2016 22:01
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thank you very much, Tony. So, installing this previous version will automatically revert from the later version? is there nothing more that i need to do?
zhidoni
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Friday, 08 July 2016 16:22
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Hello,

Yes it should be fine to install over. Please note, take a backup first.

Many thanks
Tony
tonyp
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Friday, 08 July 2016 22:32
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reverted to a previous version, and the problem persists. so i tried a different template, and the popup works
however, Jevents has worked previously in the current template, so i am thinking it's related to site repairs from a hack. any idea what files i should look at to fix Jevents?
thanks
zhidoni
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Monday, 11 July 2016 18:35
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Hello,

I would suggest updating to the latest version of JEvents firstly.

Then make sure you Joomla! template included the Joomla! 3.x framework:



JHtml::_('jquery.framework');


If this is not in your template index.php file then add it and see how you get on.

Many thanks
Tony
tonyp
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Monday, 11 July 2016 21:08
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tried, but not working. put it in body, then in head. using js_optimus template.
zhidoni
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Monday, 11 July 2016 22:34
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Then I'm not sure what we can do I'm afraid since it works with the official Joomla! Theme.
tonyp
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Monday, 11 July 2016 23:06
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