Cannt access Jevents control panel
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When requesting support, please copy and paste the 'Version information for Support Forum' from the JEvents Control Panel into your post. If you cannot see this, please enable JEvents project news within it's configuration. Also, if you get a 500 Error, Enable Joomla! Maximum Error Reporting and view the page again, you should now have a more detailed error which will help us to resolve you issue quickly.
Cannt access Jevents control panel
by wazzerman » Tue Dec 04, 2012 7:58 am
I have been using Jevents 2.x for over a year with no issues and suddenly I can't access Jevents from the back-end. Logged on as the SuperUser account I used to set up Jevents just gives me a completely blank page when I click Components, then JEvents. I've enabled logging and debug levels but nothing appears.
Interestingly, if I log in as a different account (with Administrator level access) I can get into Jevents but only see Manage Events and manage Categories. If I add SuperUser access to this account, I get the blank page again.
I upgraded to JEvents 2.2.8 yesterday but that hasn't helped. It seems its a permissions issue but I'm not sure where to start looking.
Any help greatly appreciated!
Thanks.
Interestingly, if I log in as a different account (with Administrator level access) I can get into Jevents but only see Manage Events and manage Categories. If I add SuperUser access to this account, I get the blank page again.
I upgraded to JEvents 2.2.8 yesterday but that hasn't helped. It seems its a permissions issue but I'm not sure where to start looking.
Any help greatly appreciated!
Thanks.
- wazzerman
- Posts: 2
- Joined: Tue Dec 04, 2012 7:37 am
Re: Cannt access Jevents control panel
by Tonyp » Tue Dec 04, 2012 8:18 am
Hello,
It sounds like you are running out of memory please see:
http://www.jevents.net/jevents-15-topme ... -page-load
Regards
Tony
It sounds like you are running out of memory please see:
http://www.jevents.net/jevents-15-topme ... -page-load
Regards
Tony
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Do not forget if you like JEvents, why not join the CLUB! for priority support and lots of excellent plugin's. JEvents Club
Do not forget if you like JEvents, why not join the CLUB! for priority support and lots of excellent plugin's. JEvents Club
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Re: Cant access Jevents control panel
by wazzerman » Tue Dec 04, 2012 11:15 am
Memory Limit appears set to 64M now I've used the memory adjustment plugin but the blank screen remains. Do I need to do anything to get it to use 64M or does it do it on the fly?
Thanks.
Thanks.
- wazzerman
- Posts: 2
- Joined: Tue Dec 04, 2012 7:37 am
Re: Cannt access Jevents control panel
by Geraint » Tue Dec 04, 2012 12:12 pm
did you enable the error reporting as described in the article Tony gave you the link to?
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JEvents club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits.
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Join the JEvents club today!
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